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Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

13.7K

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Accepted Solution

Official Solution

AT&T Device Unlock Help - Solutions & FAQS

Learn what you need to do to unlock your device and the requirements To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need before

Questions

139.2K

337

SIM card for GSM gate opener relay

Can I purchase a SIM card for a GSM gate opener relay online? Where can I find available plans for the device? Can I activate the SIM card online?

Questions

16

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Phone reported stolen and it's not stolen????

Someone reported my son's phone stolen when it wasn't. I reactivated the phone when ATT shut it down -the status was "suspended/stolen." I walked into ATT to prove that we have possession of the phone and they restored it. The phone disconnected 2 days after I called customer service and they launch

Questions

803

26

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Transferring to Another Cartier

I have been unable to get any help with my account. My bank account was frozen over a weekend because my bank thought there was fraud. There wasn't. I was using a VPN, and I had the situation cleared by Monday. Unfortunately, the bank stopped all incoming and outgoing posts until the situation could

Questions

19

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Trade in

I did a trade in on December 2021 and I’m still waiting for my 800 credit. Every month I’ve been calling to address the situation and I have to repeat the same thing every month and nothing happens. At this point if un this month I don’t have any credit I’m going to switch to other companies.

Questions

17

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Netgear Nighthawk M1100 (Netgear branded, not ATT branded) won't connect to ATT

I purchased at Netgear Nighthawk M1100 (Netgear branded, not ATT branded) from Amazon. Got a 5g sim from ATT and it won't work. It states "your data connection is disconnected." I've checked all APN settings and tried multiple ones. Does this type of hotspot work anymore?

Questions

35

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device unlocker

UPS APPEARS TO BE HAVING A NETWORK PROBLEM PLEASE TRY AGAIN LATER UPS AL PARECER ESTAMO TENIENDO PROBLEMA DE RED VUELVA A INTENTAR MAS TARDE

Questions

21

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att took my phone trade ins and will not give me credit. what do i do now

I purchased two new iphone 11 in Januray under the deal that i would get monthly credit for the payments. I returned my older phone )iphone 7 and galaxy 6) to att using the return service they provided. I have checked back in oftern only to find they dont understand what happened and i have to kee

Questions

5.2K

105

How to create Operator Custom Field

As one of the API return the custom fields so I want to create one custom field in which i want to show the connection history of the SIM. So is there any document of video which guide how to create custom fields on AT&T portal.

Questions

6

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Phone number port issue

I recently got a new phone and switched to AT&T from Sprint around a week ago, but I've been having issues with my phone number porting. I went to www.att.com/port and requested the transfer, and it was confirmed, but I'm still having issues after a week. I don't believe it ported correctly. Service

Questions

5.5K

7

Texts delayed for an hour or more if we even get it.

We send out messages to our phones most of which have been very delayed in receiving on the phones anywhere from 30 minutes to 25 hours later. Any ideas as to what would be causing this type of problem with texts?  The ones in our group with phones on Verizon are not having any issues with rec

Questions

95

2

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AT&T SIM cards from the Tracfone kit do NOT work!

Recently purchased the SIM card kit for Tracfone consisting of three different SIM cards: AT&T, T-Mobile and Verizon. I have always used AT&T cards in my unlocked BLU G9 Pro and other BLU phones.  But as soon as I switched over to TF, I cannot make or receive phone calls.  Multipl

Questions

49

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