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Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Trying to unlock LG Velvet

When I checked on status I received the following message: ( followed by two blank lines - no instructions, no unlock code) Check your unlock status Current status - Approved We've approved your request t

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How to return your trade-in to AT&T - Information and Help from the AT&T Community

Learn what you'll need to do to send your trade-in    I recently used the AT&T Trade-in Program to upgrade my smartphone. The phone was shipped pretty fast and I was able to move everything over using one of the transfer apps available (link below). Since it has been some time

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ATT saying I didn’t return my trade in device and I did

ATT is adding a charge of $256.58 to my bill because they say I never sent in my trade in device. Which I did! I had bought a new phone online using the trade-in promo, I got the new phone in the mail and they sent me a label to use for returning the old phone which I did. I dropped off the package

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Entering unlock code

So it was approved to get my phone unlocked and they sent me a code for enter when I put in a different non AT&t SIM card so I did that and it doesn't come up anywhere for me to enter the code cuz it said it would automatically pop up for me to enter

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