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Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Worst Loyalty Department

Hi, I have the Service Netgear hotspot ordered with ATT on August 1st week, but I have not received it on time, I received on August 24th, But I requested to Cancel the services on August 28th and received the return label to return the order. Instead of cancelling the order/Line, She Suspended my

Questions

26

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Your phone is not longer active on an AT&T account

I submit an unlocking request as a non-at&t customer and after entering forums I get a message saying: Your request was denied because phone is not longer active on an AT&T account. Re-submit your request and select 'no' to the "Are you an AT&T Wireless Customer question". There seem

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9

0

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Surface Pro 3 Issue

I had been using pro 3 for 2 years when it happened to drop and the panel got broken. I had it repaired and it worked alright but not as good as it has been working before. One day I put it on charge and it is not working ever since. No matter what I do it won't turn on. Has something like this happ

Questions

92

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Accepted Solution

Official Solution

How can I get a SIM card

How do I get just a SIM card the closest store to me is at least a hour away

Questions

39

6

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Accepted Solution

Official Solution

sim lock for use in Turkey

Hello, I am writing from Turkey. My new phone is sim locked.  how can i remove it?  I want your company's support.  e-mail: [email scrubbed] thanks hasan

Questions

37

8

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Closed

Compromised phone

My phone was hacked during activation. It was a milli-second when I noticed the SSID WIFI swapped while activating my brand new phone. My ICCID, IMEI & new number were on the screen. Now I regret making the Google Account that is hacked, preventing my online business from creating any income for

Questions

208

16

Discount not honored

I ordered a new line for an I Pad on Black Friday with a $150.00 discount AT&T canceled my order the next day because they couldn’t verify it was me, I sent a copy of my ID as requested. I called today when I received the cancellation notice and they placed the order again over the phone but ref

Questions

20

1

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Phone registered under another acct - can't unlock

I foolishly bought a ZTE phone from Marketplace. Despite assurances the phone was not locked, this was untrue. I have submitted a request to have the phone unlocked, but after confirming the unlock request, I get an email from AT&T telling me the device cannot be unlocked as it is active on anot

Questions

90

3

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Unlocked LG K92 Locked After Update

I bought an unlocked LG K92 phone full price from Newegg in May 2022, the device has worked well and features such as WiFi calling were working perfectly, i am a non ATT subscriber but my carrier is on the ATT network, ATT pushed an update to my device this past Friday night and a few updates last w

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29

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The ringer volume is low on my AT&T Calypso 3, when I try to call out

When I call out to someone on my Calypso 3 and I put it on speaker, I can not hear the ringing or anything until the person picks up on the phone.

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9

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AT&T phone

Unusable. No dial tone. Electricity to them but stopped working on 11/12/22. Says "No Line" (one hard-wired, 2 cordless).

Questions

 • Home Phone

3

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Group messaging

Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.

Questions

 • Wireless

1

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error message

receive access denied error code 1020

Questions

 • Internet

2

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Unable to login, forgot password and security questions

I have spent the last 3 days trying to access my email. I got a message saying that my password needed to be changed as it may have been compromised. I am unable to do that since I forgot my answers to the security questions. And now it tells me that my password doesn't even match my email address.

Questions

 • Email

8

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0

New phone. Old line.

Hi. Can I purchase a phone in monthly installment. I already have an account but it is only a sim plan and not a phone plan account.

Questions

 • Wireless

5

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0

App won't work on phone when on cellular or oh PC with using phone as hotsport, but works on all different networks via WiFi

I have an older Security Camera system. It seems at some point in the past year or so I stopped bing able to use the viewer for the sytem when on cellular network via the app on the phone or the app on the PC when using the phone as a hotspot. I have tried connecting to it using both the DNS nam

Questions

 • Wireless

5

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Trending Accepted Solutions

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.8K

33

0

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.3K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

496

2

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

361

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

345

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