Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

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accessing att account on my macbookair

I am trying to access my att account on my macbook air computer and it won't let me.

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I am wondering how many dozens of phone calls I have to make to get a problem fixed, after dozens of times trying???????????????????????

Fraud on our business account, so online account was suspended. When we tried to reactivate it, only one of the 2 users can get access, and the other who needs it the most to view charges/bills can't get in.  They say there is a issue "linking the accounts back up" so it has been weeks with no

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Premier VS My Att Loop

In Feb 2022 I was "Switch" from my Preimer Account login to a MY AT&T. I now have NO ACCESS to my account.  I have tried for over a year to get this fixed and continue to get the run around but always with a PROMISE THEY WILL GET RIGHT BACK TO ME! Do I just need to get a new provider or

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AT&T won't send security code to allow me to log in

I have had this problem for 5 months!  I have always been able to log in to my account.  But starting a few months ago, I get a security page that says "Let's double-check that its really you".  So it asks where to send my code.  I check my phone number.  And a code never comes. I have called AT&T a

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See text messages

Look at text messages on a phone that’s on my account

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Transfer PIN for (1) of (3) phone numbers on account

One of my family members wants to move his number to another carrier. How do I get a transfer PIN for only his wireless number? new Carrier wLink has made dozens of attempts to migrate the number all have failed

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Cannot complete login on MYATT app

Enter user ID and password and receive two step verification dialog. Select "Text code to XXX-XXX-XXXX (my cell number)", and receive Enter Code page.  Never receive code on my cell.

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How to change my account

My phone was hacked and my account has changed. I need access to pay my bill. I created this account to get help accessing the original.

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Online Premier Access

Both myself and our CEO have made countless phone calls over the past three weeks just trying to get online access to our business premier account and there has been no agent or manager at AT&T that can get the problem resolved. We have been given 4 different phone numbers and transferred count

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Where do I begin to look for surge in wireless data usage

Last month, my data usage soared. Not sure where to begin looking. Is happening again. Cant afford the bill. Where do I begin to look for issues ???

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Package not delivered

Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers

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My power is out, an AT&T technician is coming over tomorrow morning to install an internet 50 upgrade, and I cannot reschedule

The power in my area is currently out and supposedly won't be back up until 6PM tomorrow, so I tried rescheduling the appointment through AT&T's website but this bizarre glitch keeps occurring where as soon as you load up the page where you reschedule the appointment, the little section where

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Can I remove my cell phone from the blacklist?

I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.

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Will AT&T Tech Install Equipment Anywhere?

Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w

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Flashing red broadband, but internet is working.

BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line.  how can this be?

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Lost my SEC+ stream

I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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