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Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

4.4K

(4284)
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No signal

We do not have service in lake city arkansas do u know what is happening. the zip Code is 72437  the area code is 870 

Questions

7

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0

Accepted Solution

Can I recover my personal iPhone purchase receipt?

Hello, I have lost my iPhone purchase receipt. Could you please help me?

Questions

34

4

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Detailed text

We have 4 lines my wife is the account holder by going to data text and talk it ask which line you would like the verification code sent to my question is if I send the code to my line will it notify the account holder through email or alert any of the other lines

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21

2

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Official Solution

text message logs

How long does at&t store text message info? How far back can I print off text message info? Will it have what was texted and received or just to who and times?

Questions

186.2K

15

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New Wireless Subscriber Needs Account Number To Set Up Online Account

I switched to AT&T today from Verizon. That said, I wanna set up my online account. However, I do not know what my account number is. I try to sign up and give my phone number and my zip code. Then it takes me to another screen asking for my account number. Everything I've seen says its on your

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15

1

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Need to update contact email.

My [email scrubbed] is no longer active.  I need to change it to [email scrubbed].  I can't reset my password or log on to my account because of the inactive email.

Questions

23

1

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Website error message

Everytime I go on website under current usage, under a specific user, and look at one of my Kids talk usage, I get a big red error on ATT website that reads: We can't display your Talk usage information right now. Rest assured we're working hard to fix the issue. (U1520).  Seriously, this has been g

Questions

4K

8

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Accepted Solution

Changing auto payment account

In May I received notice from my CC account that the card was compromised and I immediately changed all of my auto pays to another account. When I received the new account number I changed them to the new account.  ATT charges have been processing on the new card each month.  On Aug 5, I

Questions

13

1

0

Accepted Solution

Official Solution

I can't reset my password.

The code that's sent to my account never works when I put it in. It says it exists and I put in the password given to me from my local at and t and it never works. Please help me out on reseting the password.

Questions

39

3

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Dont have access to Phone text Message or Email address

So I am in a bit of a pickle. I got this data only type sim for my tablet so it only gets data, no phone or text messages. Also, when ordering this sim, I gave the representative an old email that i no longer have access to. As a result, I can't login to my online Att account to make any kind

Questions

18

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Official Solution

Confirm your email - unknown account number

Has anyone gotten emails from AT&T to confirm your email address associating with an account number you don’t have ?

Questions

88

3

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New account management system is ATROCIOUS

This is more rant than question.   I have both ATT Wireless and DirecTv. Over the past few years, ATT actually managed to make managing the accounts simple, but now...they seem to have attempted to fix something that wasn't broken. The following has happened MULTIPLE TIMES, this is just

Questions

28

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