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Buckle in... I used to have AT&T but switched to Google Fi. Same number, new phone (Google Pixel 4a). When I did, AT&T callers couldn't reach me anymore. They got error message US01LV. They could text me and I could call back, but any incoming calls from any AT&T Mobile subscriber failed
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Maps say we have 4G but I am lucky to even get 4 bars and any bars in town. There have been two new towers in the next town over installed recently but still no help for us out here. Can we please get one in the 65459 area ? Preferably somewhere close to town not the town over. I have a cell booste
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Morning we have an att wireless account from USA. When traveling to Puerto Rico, if I take my phone off airplane mode , will I be charged for roaming ?
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Ok I just bought the s22 ultra and we pay for the premium 5g service. So I get the phone snd it's showing up 5g and it's fast and I'm like wow. I had 5g service with the s20 fe 5g but it never had s 5g signal only the triangle rainbow shape with little plus signs by it where the 5g is supposed to be
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I’ve had my own AT&T plan for almost 10 years. Prior to that I was on a family plan since 2010. I have never had so many issues with calls dropping or connection issues as I have been within the last 12 or so months. I used to feel proud to have AT&T and their service but now I’m questioning
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This poor service started a month ago. I was told it was a faulty tower, but there is no record of tower issues in my area. I reset all network options and I still have 1 bar or less. I have a Samsung S21fe
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my visual voicemail stop working now some of my call are automatically going to att voicemail and no telephone is is displaying as a call
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When I try to call a phone number with an 866 area code, it immediately hangs up. My wife is able to call the same number and it goes through...?
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How do I report a dead zone in my area? It's only like a half block radius, but my new office is right dead center in the middle of it. I'm about a heartbeat away from leaving ATT over this honestly.
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I wanted to know the coverage area while attending Baja California and Mexico. I also wanted to know if the IP I'll be reserving while using the hotspot will be a US IP address or will it pick up a Baja California or Mexico IP? I'm considering on purchasing a MiFi product.
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I often drive on Colima Rd. In Whittier between Mar Vista and Camino Del Sur. The cellular service on that road is nonexistent. Is there a plan by ATT to provide service on that road? My husband already changed provider and his service is excellent on that road.
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Hello, I am switching over my service to ATT from another carrier. I purchased an ATT Prepaid plan. I have the sim card and tried to activate it but get the error code "ERROR CODE: SSACT-523". I tried calling to activate it, but it said that my number was not active (I used to be on ATT and am comi
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Can't access my account to look at the bills and update my payment information. when i try to use the reset password function it pops an error that says - "We don’t have the account details needed to complete your request". This is frustrating to not able to login. The customer support on phone hasn
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ATT Community Anyone have any idea or knowledge why I have a greyed out Inbox showing 69 objects. The image if from my iPad Email. I don't have a similar file on my iPhone and both devices pull from the same ATT server (IMAP). Checking the ATT Currently web site I can only find at most 47 (only 7
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ACTIVE ARMOR keeps missing incoming phone numbers which I need to report. The worse is the European numbers. I have had 2 - one from UK +44 47 2663 7318 which was Amazon Fraud the second from The Netherlands +31 6 85 44 08 67 also Amazon Fraud. European numbers are NOT ACCEPTED for repo
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It appears there is a glitch that is affecting multiple people with logging into their bellsouth accounts. AT&T is being less than willing to do much to help. Most recently, they stated they had to send a code to my address on file so that I could log back in. However, they claim the only addres
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Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
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My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
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The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?
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