Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

7.9K

Ask a question

Pinned posts

(0)
No conversations found!
(7864)
Tower noise

I live in area code 37387, and there is a tower directly in front of my house putting off a very loud, high pitched sound. I can even hear the sound from inside my home. I would appreciate it very much if this matter could be resolved!

Questions

20

1

0

Why has the coverage got so bad the fast few months?

I’ve never had a problem with my service. In the last month or so it goes off so many times a day!! My phone goes to SOS. This is so frustrating. I’ve check tower outage in the area. Seems it’s all fine. This is not great for me. As we only have cell phones to use. No land line. What’s going on??!!

Questions

122

4

0

Wireless network connection

My wireless phone keeps kicking me off my mobile network. I can't make or receive calls, texts, or use the internet. Also in my sim card status in my phone settings keeps saying mobile network state disconnected. How can I fix this issue and restore my mobile network?

Questions

49

3

0

Trouble with service IPhone 14 pro max

My iPhone 14 pro max has terrible reception since I switched to AT&T. I had Apple verify it isn’t a problem with the phone, what should I do? For reference, this is one of 4 lines in my family.  I’m the only one experiencing issues. 

Questions

51

1

0

Cell tower is down

How do I report a cellphone tower that is down ?

Questions

36

3

0

Accepted Solution

Official Solution

Wi-Fi is not Wi-Fi Calling – Help & Solutions from the AT&T Community

Learn why Wi-Fi Calling may not be working and how to fix You would think setting up Wi-Fi means you automatically have Wi-Fi Calling. It does not. Wi-Fi and Wi-Fi Calling are two separate features. Wi-Fi Calling must be set up and activated before it can be used. Below you'll see an image of Wi-Fi

Questions

47

1

0

5G+ where are you in woodland CA

Back in 2022 I had 5G+ on my iPhone SE 2022 but there something wrong with it so i paid it off and got the iPhone 14 pro max and I haven’t see a 5G plus in 6 months I have reset my phone and everything and ask Att reps do they know what’s up. They said there was a new tower on main st. I thought it

Questions

70

8

0

iPhone 14 pro stopped being able to call landlines, can call with wifi, but not cellular

My iPhone 14 pro suddenly stopped being able to call landlines. It can call and text other ATT cell phones, but cannot call or text landlines, not ATT cell phones. I can call anywhere I could not call before  if I turn on Wi-Fi calling. I have done all possible Apple fixes. My home internet ph

Questions

22

1

0

eDispatch emergency texts being blacklisted by AT&T

I rely on texts from eDispatch to alert me to fire department calls. In January 2023, I stopped receiving texts for emergency calls. The tech team at eDispatch indicates that texts to my phone are being blocked by AT&T. Their servers monitor text status and texts to my phone are either delayed o

Questions

11

1

0

90272 - no cell service since Oct ‘22

Hi - there is a large part of Pacific Palisades, CA 90272 that has not had cell service since last October. The area is north and south of Sunset Blvd; between Marquez Av and Muskingum Av.  There are many, many posts on Nextdoor; as well as several neighbors who have spent hours on hold with

Questions

77

21

0

Be the first to reply

(178)
Data not working when I have full bars of 5G

Out of nowhere, my cellular data stopped loading anything despite “5g” being in the corner with full bars. I can, however, send iMessages and whatsapp messages but that’s it. I’ve tried powering off my phone, resetting the E-sim (twice) in the store, nothing is working. I tried even upgraded my data

Questions

2

0

0

they dug a huge hole in front of my driveway and did not properly fill it

They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'

Questions

3

0

0

How can I confirm when my line will be repaired?

I moved into a new construction home and on the date of my scheduled installation the tech said that the line had been damaged and would need to be repaired. This was on February 17, 2023. He said that it would be repaired within two weeks. I have yet to be contacted about this and I have called the

Questions

3

0

0

Green ATT Pole in Front Yard

How do I submit a request to have the att green pole either removed or buried under ground? We possibly want to update our landscaping and this could cause an issue. Internet has already been established in the home.  Thank you.

Questions

5

0

0

Google messages RCS provided by JIBE and not AT&T anymore .. hmmm

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

Questions

2

0

0

Online customer service, I want to help

hi;Online customer service, I want to help

Questions

4

0

0

Trending Accepted Solutions

(206)

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

374

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

282

2

0

Accepted Solution

Official Solution

Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

Questions

230

1

0

Accepted Solution

Official Solution

Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

Questions

212

1

0

Accepted Solution

Official Solution

Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

Questions

191

2

0