
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn more about AT&T's fast mobile broadband network.
For the past 2 years my cell service has gone down hill at my house. I’ve tried to just deal with it, but it is to the point that in order to have phone calls, I have to stand by my door with it open and I’m unable to send pictures using cell service. I am about to switch carriers.
Questions
5.1K
26
I am looking at previous post from January 2022. Regarding Jsonsyntaxexception error message, it is now March 2023 and the problem is not resolved. Should I just switch carriers?
Questions
8
1
0
Service is not reliable outside of the large towns in this county which, as noted above, is the wealthiest, fastest-growing county in Louisiana. Just now I could barely be heard on two consecutive calls to my dentist, around ten miles distant, so I'll have to try again tomorrow and see if AT&T's
Questions
76
5
0
I need a Public Static IP for cell modem. i have contacted advance tech support and they dont seem to know what im talking about. i know people that have static public ip on cell modems.
Questions
26
3
0
Can text and use data but says network busy when making the ccall. Tried going in and clearing the cache and network settings call settings won't even open
Questions
15
3
0
Hello, Starting sometime in January, the AT&T 5G coverage at my home (Zip 92123) has degraded to the point where inside the home I can only make emergency calls on Verizon or T-Mobile networks (as per what my phone is saying it's connecting to). A couple of my neighbors are also with AT&T an
Questions
66
8
0
Can’t text pictures, sometimes can’t text at all. Service very spotty
Questions
12
1
0
I have attached two screenshots here. One is of DFW airport, where I work, which includes the area where I specifically spend most of my day. It's a google maps screenshot. The signal on there has been extremely bad for many years now. Probably about at least 7 consecutive years. I can't stream anyt
Questions
27
2
0
I have an iPhone 14 Pro which is running on an e-sim. I have unlimited cellular data. I have been visiting a local market area every morning for years and for the past month my cellular service has stopped working in this area. My wife's phone, also ATT also on e-sim, will have full bar
Questions
28
1
0
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
I often drive on Colima Rd. In Whittier between Mar Vista and Camino Del Sur. The cellular service on that road is nonexistent. Is there a plan by ATT to provide service on that road? My husband already changed provider and his service is excellent on that road.
Questions
2
0
0
Hello, I am switching over my service to ATT from another carrier. I purchased an ATT Prepaid plan. I have the sim card and tried to activate it but get the error code "ERROR CODE: SSACT-523". I tried calling to activate it, but it said that my number was not active (I used to be on ATT and am comi
Questions
•
Wireless
2
0
0
Can't access my account to look at the bills and update my payment information. when i try to use the reset password function it pops an error that says - "We don’t have the account details needed to complete your request". This is frustrating to not able to login. The customer support on phone hasn
Questions
•
1
0
0
ATT Community Anyone have any idea or knowledge why I have a greyed out Inbox showing 69 objects. The image if from my iPad Email. I don't have a similar file on my iPhone and both devices pull from the same ATT server (IMAP). Checking the ATT Currently web site I can only find at most 47 (only 7
Questions
•
1
0
0
ACTIVE ARMOR keeps missing incoming phone numbers which I need to report. The worse is the European numbers. I have had 2 - one from UK +44 47 2663 7318 which was Amazon Fraud the second from The Netherlands +31 6 85 44 08 67 also Amazon Fraud. European numbers are NOT ACCEPTED for repo
Questions
•
Wireless
1
0
0
It appears there is a glitch that is affecting multiple people with logging into their bellsouth accounts. AT&T is being less than willing to do much to help. Most recently, they stated they had to send a code to my address on file so that I could log back in. However, they claim the only addres
Questions
•
5
0
0
Accepted Solution
Official Solution
Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
Questions
•
173
5
0
Accepted Solution
Official Solution
For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
Questions
•
Internet
159
2
0
Accepted Solution
Official Solution
What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
Questions
135
1
0
Accepted Solution
Official Solution
My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
Questions
•
Wireless
123
1
0
Accepted Solution
Official Solution
The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?
Questions
•
Internet
113
20