Network Coverage

2 months ago, I purchased a new iPhone 14 Pro under the impression that I could trade-in my iPhone 12 mini in what seemed like a generous offer from AT&T. The new phone arrived within a couple of days with a label for return shipping that was unreadable and would not be accepted by USPS. I have

AT&T's Internet Service is amazing, but there is a lack of quality of service in other areas. The technician came at the beginning of January to install the Internet at home and found he was to connect an external wire to the street. He left the wire unburied "temporarily" but 2 months after, th

52.20.255.8 is blacklisted by AT&T.  It's kind of spurious given that we only started using this IP in production 17 days ago.  I reported this issue on 3/3 and have yet to hear anything or see the block removed We host a 20+ year old business internal email domain on this serve

I used to be able to access my Wireless modem by typing att.wirelessinternet putting in my login and password info, then check data usage, change the wireless password, etc. For several months I've been getting the error " Site can't be reached".  I have tried re booting the modem, doing a fac

I’ve spoken with 4 different representatives trying to set up an appointment for a Service Technician to come check my internet for connection issues. They even said a tech needs to come out. But no one can schedule a service appointment. They all say there are issues, and they don’t know what’s wro

I am unable to get text messages from what I assume are system generated texts from 6-digit numbers. I cannot get into my sbcglobal email account because I am asked to verify its me by putting in a code. I never get the code. When asked for this same information when I go in to pay my bills I don't

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was