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Puerto rico

Morning we have an att wireless account from USA. When traveling to Puerto Rico, if I take my phone off airplane mode , will I be charged for roaming ?

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5g premium plan with 5g signal showing up for a week then it's not even 4g now

Ok I just bought the s22 ultra and we pay for the premium 5g service. So I get the phone snd it's showing up 5g and it's fast and I'm like wow. I had 5g service with the s20 fe 5g but it never had s 5g signal only the triangle rainbow shape with little plus signs by it where the 5g is supposed to be

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Can not make any calls in or out. Works after reboot. Issues for months. Called support many times.

I have been having an issue making and receiving calls. The issue has been going on for months and I have talked with support and advanced support many times.  About once a week my phone will not make or receive any calls.  I get an error sometimes that says "Your phone's not registered o

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Cell Service Going Downhill: Need Help

I’ve had my own AT&T plan for almost 10 years. Prior to that I was on a family plan since 2010. I have never had so many issues with calls dropping or connection issues as I have been within the last 12 or so months. I used to feel proud to have AT&T and their service but now I’m questioning

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I have poor service at my house. Dropped calls, etc.

This poor service started a month ago. I was told it was a faulty tower, but there is no record of tower issues in my area. I reset all network options and I still have 1 bar or less. I have a Samsung S21fe

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some calls are automatically going to att voice mail without number displaying

my visual voicemail stop working now some of my call are automatically going to att voicemail and no telephone is is displaying as a call

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Cannot call an 866 phone number

When I try to call a phone number with an 866 area code, it immediately hangs up. My wife is able to call the same number and it goes through...?

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Report dead zone

How do I report a dead zone in my area? It's only like a half block radius, but my new office is right dead center in the middle of it.  I'm about a heartbeat away from leaving ATT over this honestly.

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coverage are while in Baja California and Mexico

I wanted to know the coverage area while attending Baja California and Mexico. I also wanted to know if the IP I'll be reserving while using the hotspot will be a US IP address or will it pick up a Baja California or Mexico IP?  I'm considering on purchasing a MiFi product.

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Receiving calls on my ATT International Day Pass

I am travelling to Europe and using ATT International Day Pass. Can my friends in Europe call my US number without incurring an international fee?

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(179)
Stackable discounts

I have the Signature discount and I also have the discount of having internet and wireless. Although my account has the Signature discount emblem it doesn’t give me the discount on my bill. When I called the customer service representative they told me that the internet combo discount and Signature

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Wireless

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Green ATT Pole in Front Yard

How do I submit a request to have the att green pole either removed or buried under ground? We possibly want to update our landscaping and this could cause an issue. Internet has already been established in the home.  Thank you.

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Internet

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Google messages RCS provided by JIBE and not AT&T anymore .. hmmm

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

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Wireless

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Online customer service, I want to help

hi；Online customer service, I want to help

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Wireless

2

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Facing an issue with Internet

Hi,I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.Please assist me. I'll very thank full to you.

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Internet

3

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cannot see phone information, or account for my new phone service.

When asked to log in, it directs me to my DirecTV account does not show my new phone or the service I now have with AT&T

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Wireless

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Internet

374

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Internet

282

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Wireless

230

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Wireless

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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Internet

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