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Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

7.5K

(7473)
VMWare Horizon Client will not connect using iPhone hotspot.

Can connect using ISP or Verizon hotspot but no go for AT&T. Authenticates but then shows balnk screen and then times out. AT&T is blocking ports used. Why?

Questions

214

16

0

Why is my service suddenly terrible?

In the last month, my service, as well as my family and friends has gone down hill. No signal in an area where we used to have great service.  Yes, we have run diagnostics, everything as far as the phone is fine.  What's going on? 

Questions

7.1K

34

Constant connection problems during every call

Over the past 2 years I have had nothing but issues with dropped calls, poor connection and the data reliability is an absolute joke! I have an IPHONE 13 pro, the software is up to date. Per the coverage map, this should not be an issue. My question is when can customers expect to actually receive t

Questions

4

0

0

All Service and Data drops in specific ZIP code

When I come into this area, I've lived there or visited for the last 25 years, I lose all cell service and data. I can not make a call, text, or use any data for any app. Its completely useless. I am concerned and I have already opened two cases to investigate what is causing the problem. I can't ge

Questions

7

0

0

AT&T Service is horrible

For the past 2 years my cell service has gone down hill at my house. I’ve tried to just deal with it, but it is to the point that in order to have phone calls, I have to stand by my door with it open and I’m unable to send pictures using cell service. I am about to switch carriers.

Questions

2.8K

19

Message 6 US01LV

AT&T wireless customers are unable to contact our business locations in Western Kentucky. They receive the message above after “we’re sorry.  We are unable to complete your call at this time..” message. I can’t figure out how to submit a ticket for this.   Any help would be appreciate

Questions

5

0

0

Issues with mobile data not working.

Over the past week or so, I've been experiencing random deadzones with my mobile data previously in places that usually had full 5g service. For a little while, simply restarting my phone fixed the issue, but now it's gotten to the point where no matter what I do, I have no connection anywhere via m

Questions

21

5

0

Why is has my data been SOOOO very slow for the past 2-3 months?

NOTHING has changed. We have an old grandfathered plan with 3 smart phones and a HOT SPOT We are in a very rural area, with only 2 towers within 10 miles but have never had major issues. Last year we noticed 5G came in occasionally, but within 30 seconds it went right back to 2-3 bars LTE bu

Questions

54

8

0

Accepted Solution

airtel SIM not working in USA

I came to Chantilly, VA for 20days official visit with airtel SIM and paid for one month international roaming plan of (INR 3999/-) to airtel showing AT&T signal which worked for 10 days. From 08.10.2022 as the AT&T signal was not seen. But there is no signal of AT&T & sowing as "No

Questions

18

1

0

Would the 30 day cruise add on pkg be useful on an Alaskan cruise?

I'm not sure that I understand the benefits that the add on cruise pkg from ATT will actually give me. We are traveling to Alaska this fall on a cruise with NCL and have heard that cell service is not great and very limited (even when unlimited somehow). We were not sure if we should just get a bett

Questions

24

2

0

Poor cell phone service in Little Rock Port Authority Industrial Park and southward

We have TERRIBLE cell phone service at the Little Rock Port Authority and surrounding areas--our address is 10600 Industrial Harbor Drive. My boss has to sit in the foyer to use his cell phone.  I can't send text messages with pictures or access Groupme some days; some days my calls don't go o

Questions

22

3

0

Lost cell coverage in neighborhood

Using wi-fi calling - so no problems when I'm home. But once I step outside my house, I can't get reliable connection at all until I leave my neighborhood. According to the ATT coverage map, I'm in the covered area. The problem seemed to have started a few months ago. What can I do? How can I

Questions

144

6

0

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