Max Account & Billing
Learn how to manage your Max bill, plans & promotions.
Pinned posts
No conversations found!
Can't Access HBO Max
In the last week, I can no longer access HBO Max. I should be getting this service as part of my wireless unlimited plan. When I went to the AT&T store, they said it appears I have access, and the rep said he also has this plan and can still access HBO Max, but he said he couldn't help. I haven'
Questions
85
6
0
Accepted Solution
Official Solution
traded in old phone and lost HBO Max access
I exchanged my old Samsung phone in and I lost access to HBO Max off my plan. I'm an employee and I have the Unlimited Plus plan (had for years) and should be receiving Max free. It doesn't even show the HBO Max "activate" tile on my account screen. Please help
Questions
56
1
0
Current AT&T Wireless plans that include HBO Max?
I just ordered a new phone from the Samsung website with the AT&T trade-in upgrade offer. In the process, my wireless plan was changed from AT&T Unlimited Elite (with HBO) to AT&T Unlimited Starter. I just tried opening the HBO Max app to watch something and was greeted with a mes
Questions
90