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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Static on line

Static on line . Disconnected inside wiring and connected phone directly to incoming wiring and static is still there

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ATT voicemail is interfering with my phone voicemail, causing calls to be missed

ATT voicemail. Picks up my calls before my answering machine, despite several attempts to reset ring number. Can I pause ATT voicemail and just allow the answering machine to play message?

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Why such ineptitude?

My phone got disconnected. I don’t know how.  I was in the midst of moving and didn’t notice it until I was moved into the new apartment. I called AT&T on my cell.  A couple of days later a tech came in and installed a new Arris gateway.  It did not help.  This began hour

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Removal of old phone lines on propety that are hanging, but don't connect to my home but another

hi, Looking for AT&T to guide me on how to remove old phone lines and pole that are on the side of my property going to a property behind. The lines im assuming aren't in use as the junction box on the solo pole has just wires hanging out. In addition the lines are sagging heavily from vines an

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ATT voicemail blocking my answering machine

My landline wireless phone has an answering machine. can I suspend ATT voicemail so I can just get messages on my answering machine? Right now, despite having number of rings adjusted a few times by ATT, their voicemail picks up after 2-3 rings and I miss calls.

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Can't Create A User Id with AT&T

Whether, I type my phone number or the account number plus the zipcode I get an error saying "That information doesn't look quite right. Try again." I tried different browsers on my computer, cleared cookies,cache, and browsing history, but get the same error. I don't have a mobile device or anot

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419

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land lines do not ring

I have 3 landlines. Suddenly all 3 no longer ring in response to incoming calls. I still have a dial tone and can make outgoing calls. are these incoming and outgoing calls on separate lines or cables or wires?

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37

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att cordless phone at home, i answer it and can hear the other voice on other end but they cant hear me

i can hear the caller but my voice doesnt come across the phone at all. i have a set of 5 phones n bases. i tried swapping out a new cordless phone to see if that was issue but did the same thing. my calls are dialing and connecting to customers , they just cant hear me.

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18

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Removal of easement

I am an attorney in Marshall, Michigan and am working on a project that needs to have a road vacated and an AT&T easement moved/abandoned. Can you please help me with a contact person?

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53

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How do you stop Robo calls

stop Robo calls

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(245)
Now can I retrieve/change my vm pw?

Hi there! I usually use visual vm, but today I accidentally called vm and was prompted to put in my pw, but idr setting one! 😆 I've been locked out a couple times and just trying to avoid being online in que for forever or in person. I've tried all the 4 digit pws I thought it might be. Any idea??

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 • Wireless

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Sbcglobal Email can’t login

I cannot login into my Sbcglobal email. I don’t remember the password or security questions. Is there another way to verify and reset my password. Please help ASAP Thank you!

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 • Email

3

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recover E-mail. Not found on accelerator

Need to recover my E-mail

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 • Email

6

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AT&T is sporadically blocking access to my website

My website www.fransuccess.com is sporadically blocked by AT&T internet. I have no idea why and have spoken to my website host and they assure me we aren't blacklisted. Any assistance would be greatly appreciated. Thank you

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 • Internet

6

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Delete Compromised Email Account.

I have repeatedly attempted to delete an old, hacked AT&T email account without success. I have followed the most current steps given on the AT&T Web page (Updated Sept 7, 2022), but the steps given do not match what is displayed on the site. Step 2 cannot be found on my Profile page so it'

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 • Email

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Fixed Wireless Internet Says I am in different locations?

Why does the internet think I am in Kentucky when I am no where near there? HELP!

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 • Internet

5

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

6K

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Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

3.3K

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Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

560

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Accepted Solution

Official Solution

Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

Questions

 • Email

545

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Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

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