Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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how to unblock a number on land line

family cannot call our landline she is blocked out

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unblock a number

my family cannot call our number her number is blocked do not know how to unblock her number

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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Phantom 911 Calls From My Basic Landline

I was just greeted by two officers from our local police department. They were responding to two 911 calls originating from our basic landline home phone. The calls were received by the 911 dispatcher 15-30 minutes earlier.  Has anyone else experienced phantom 911 calls from their landli

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Who can I speak to about an easement on property I am buying?

I am closing on a parcel of land that had a ATT easement from 1900s (land easement says Souther Bell Telephone and Telegraph Company). The city is asking to but a 8ft sidewalk in the area and I need to get written permission (or denial) from ATT to proceed with the hotel project. This is the require

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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How do I removing a old telephone line off my house?

There is a telephone line attached to my house that hasn't been used in at least the last 20 years, it is making creaking noises when the wind blows and the neighbors tree branches pushes it around as well. How do I get the phoneline taken down? How do I post when the words I enter into the topic a

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Who can I speak to about an easement on property I am buying?

I am closing on a parcel of land that had a ATT easement from 1900s (land easement says Souther Bell Telephone and Telegraph Company). The city is asking to but a 8ft sidewalk in the area and I need to get written permission (or denial) from ATT to proceed with the hotel project. This is the require

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Landline porting department

I'm attempting to port my ATT landline telephone to a different service provider. I have been on the phone back and forth between both providers for hours today. As it stands the service provider I am trying to port to says that you (AT&T) needs to send a "resolution required for incorrect accou

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My business digital phone is not working but my internet is working fine

Hi there, My digital business phone is not working for about 5-6 days till now. I have internet connection and I also reset the internet and also the gateway as well. But I do see the green lights on my phone status together with my internet and network. But my landline phone just not able to have

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Package not delivered

Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers

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My power is out, an AT&T technician is coming over tomorrow morning to install an internet 50 upgrade, and I cannot reschedule

The power in my area is currently out and supposedly won't be back up until 6PM tomorrow, so I tried rescheduling the appointment through AT&T's website but this bizarre glitch keeps occurring where as soon as you load up the page where you reschedule the appointment, the little section where

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Can I remove my cell phone from the blacklist?

I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.

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Will AT&T Tech Install Equipment Anywhere?

Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w

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Flashing red broadband, but internet is working.

BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line.  how can this be?

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Lost my SEC+ stream

I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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