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HBO Max Login & Installation

HBO Max Login & Installation

Learn how to activate, set up & log into HBO Max

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Accepted Solution

Official Solution

HBO MAX can't verify my subscription

Hi, I received an email from AT&T stating I am eligible for an HBO Max subscription at no extra charge due to having at AT&T Unlimited Plus wireless plan however when I try logging in to the HBO Max app it's telling me that it can't verify my subscription? Can you help please? Thank you

Questions

29.3K

72

My HBO MAX login doesn’t work

So I cancelled my wireless service with you all because it was the worst customer service experience I ever received both in store and via telephone. No resolve ever. Unfortunately, the same if for internet however I have no choice in internet. When cancelling wireless it cancelled my HBO however my

Questions

74

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HBO can't verify my subscription

I've tried to hit the add HBO Max on my AT&T page and the Add HBO Max doesn't link to anything, while the other ones do link to something else. I am supposed to have HBO through the unlimited phone plan. I have contacted customer support and they started a ticket on 8/5 and was on the phone with

Questions

20

2

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Official Solution

HBO Max free through wireless plan

When I got my new phones , I got free access to HBO Max as long as I sign in through AT&T as the service provider. Does anybody know how long it remains a free service? Is it three months, one year, indefinite? Nobody actually informed us when we got the phones how long it would be or if/when HB

Questions

1.4K

3

0

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Official Solution

HBO Max Activation Tile Missing

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Questions

123

10

HBO Max

I am not able to log into my HBO Max with AT&T. My plan states I have the Unlimited Elite plan but its telling me i do not have HBO Max. I have an account with them already now its saying I dont.

Questions

14

0

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Error 205.4

Hi - I had reached out regarding an error I receive when I login to hbomax. For the record I’ve never been able to login to HBO max due to the error I keep getting. I connected with a specialist who took me through many steps and established there is an error at your end. I was asked to wait 72 ho

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16

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0

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Official Solution

Cannot login to HBO Max

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

Questions

114

7

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Official Solution

Subscription for HBO Max says expired even though I pay for the unlimited plan that gives me HBO

I've been unable to watch anything on HBO because my account says that the subscription had ended, please help

Questions

432

2

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My HBO MAX account isn't working!!? I've spent hours between att and hbo and still no resolution

We have a family package that allows my wife and I free subscription to HBO. When I log in(anywhere-phone, tv, computer) via the PROVIDER(at&t) the error message comes up "it looks like your account doesn;t have access to HBO max. I have literally spent 2-3 hours between tech support , 2nd tier

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38

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I believe I've fixed the HBO Max login problem

So I've been in the same boat as the rest of you that should be getting HBO Max as part of your qualified AT&T Unlimited mobile plan. I'm very familiar with user authentication services/protocols (what I do for a living) and I'm pretty confident that the problem has something to do with how the cred

Questions

9.1K

3

0

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Official Solution

cannot sign into hbo max

cannot find HBO "tile" on my account page. Two of us have Unlimited Starter and one has Unlimited Premium

Questions

44

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