HBO Max Account & Billing

HBO Max Account & Billing

Learn how to manage your HBO Max bill, plans & promotions.

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Can't Access HBO Max

In the last week, I can no longer access HBO Max. I should be getting this service as part of my wireless unlimited plan. When I went to the AT&T store, they said it appears I have access, and the rep said he also has this plan and can still access HBO Max, but he said he couldn't help. I haven'

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traded in old phone and lost HBO Max access

I exchanged my old Samsung phone in and I lost access to HBO Max off my plan. I'm an employee and I have the Unlimited Plus plan (had for years) and should be receiving Max free. It doesn't even show the HBO Max "activate" tile on my account screen. Please help

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no service

no service

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Current AT&T Wireless plans that include HBO Max?

I just ordered a new phone from the Samsung website with the AT&T trade-in upgrade offer. In the process, my wireless plan was changed from AT&T Unlimited Elite (with HBO) to AT&T Unlimited Starter.  I just tried opening the HBO Max app to watch something and was greeted with a mes

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Lost HBO Max benefit after UPGRADING my internet

So I had 1 Gig fiber internet, which included HBO Max for free as part of the service. I HAD to upgrade to the 2 Gig internet as the 1 Gig was not supporting my work from home internet needs. I was constantly kicked from video meetings. Easy no problem to upgrade, I have to be able to do these meet

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Unexpectedly-terminated HBO Max subscription (included w/ Fiber 1000)

I signed up for the Fiber Internet 1000 plan in Dec 2021, and had setup, accessed, and been enjoying the (included) HBO Max subscription for nearly a year. Then suddenly in November 2022, HBO no longer had any knowledge of my HBO Max subscription and thinks it's expired. My AT&T Fiber plan docum

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Can I use my pre-existing HBO Max account on a Fire Stick?

I have tried Googling and searching this subreddit to no avail— I'm staying with my boyfriend for a few months and I wanted to watch HBO Max through my account on his Fire stick. But the only option the app gives me is "start free trial." Can I sign into an existing account?? He and I have literally

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HBO Max with Plan

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

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HBO Max subscription expired

I recently updated my phone plan because I was overpaying for unlimited. I was assured that I would not lose access to HBO Max because I use it often. However, now it is saying my subscription has expired. I have logged out of all devices and tried to log back in with my AT&T login and it is sti

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Payment options for HBO Max (from outside US) - Need help

Hi Need some help with paying for HBO subscription, I have a VPN and can sign up and access HBO Max, but I do not have an American credit card, nor an android phone, I have a windows laptop and apple phone if that helps. Can anyone help suggest ways I can pay for HBO Max (if possible?). I am in Can

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Overseas and cannot log into my email

I haven't had any trouble for three months and now today it is requiring sending a code to my US cell phone which I cannot access from here. I tried Chat but doesn't work "Looks like I'm having trouble right now, try out support page."  I saw another post here from someone with the same

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Bellsouth.net

I used to have a bell south.net email address, are they still accessable?

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Switch

Trying to switch from contract plan to prepaid plan

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Duplicate transaction

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

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Switch

Trying to switch from contract plan to a prepaid plan

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Financing Power

My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

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