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Device Troubleshooting
Your camera, thermostat, keypad & more.
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Digital Life cameras. Help please.
When the camera detects motion.. Will it start recording? I was under the assumption that thats what the camera was for. I have a camera outside of my home but it does no good when im asleep and someone comes up to try to break in my car or anything else if it wont record due to detecting motion.. I
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How can I get a DLC battery ordered?
How can i get a DLC battery ordered? My digital life app isn't working, called the customer service line - disconnected, tried the auto chat "Autumn" - doesn't work.
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master code change for yale keyless door lock
how do I change the master code on my yale keyless door lock? I don't have the # symbol. i only have the check mark and the *
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Where can i get a battery for the DLC ?
I need to get a battery for my DCL unit .......... cant seem to find any support chat or tel number on the website ???
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Cameras are Not Recording Video - Not on Motion and Not Manually - Live Feed and Snapshot Work
My cameras suddenly stopped recording video. They will not record video manually as a capture and also will not record video on motion via a program. Both cameras can still record a shapshot, both on motion via program and via manual capture. Both work as live feeds. I deleted old files so storage i
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ATT Digital Life
Is it possible to connect to the Digital Life system a Schlage door lock (Model BE469) that is z-wave compatible.
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Digital Life Network Connection
I have a new wireless provider and need to update my digital life account. How do I do that?
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Where does digital life store the video it records from the security cameras?
From my app I see that only 250MB of video gets stored. That is rather small. Is there a way to expand this storage? Where does the video get saved? Is it on the cloud or on the local controller itself. Is the camera feed constantly being uploaded to the internet? The digital life controller is conn
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Digital Life Tablet not connecting to Backend Services
I recently had my internet changed to a new provider. When I log in on my tablet I get cannot connect to backend services error. I have wiped the tablet but have no success. Anyone have any suggestions.
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Digital Life Cameras Not Recording
I have 2 Outside Cameras and One Indoor Camera. All cameras show live but will not record any motion or snapshots. Just had tech come out to check and bring an indoor camera because had an outdoor camera inside.. He checked system did a reset etc etc etc and said all was good and it would take a
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How can I update a current wireless business account name and billing address?
I have an existing wireless business account with several devices and need to update the business account name and billing address. There will NOT be changes to the users, account managers, devices, device names etc.. Only reflects the account name and billing address. I found whe
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Wireless
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App content designation
What designation would Spotify fit for content blocking?
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Wireless
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Code MCK
How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code. Samsung tells me that they
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Wireless
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Telephone pole relocation
Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they
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Home Phone
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Not Receiving Emails
Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum. Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is
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former employee discount
What discount and pricing options are available for former employees?
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Internet
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Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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ATT is blocking the domain of our website
ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.
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Internet
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