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Device Troubleshooting
Your camera, thermostat, keypad & more.
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Away but arms as stay
When I go out I hit away. When I enter it sounds off that it is armed as stay. Any help would be appreciated.
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Water Sensors
I already have water sensors by the sump pumps. I'm wondering if there are water sensors to place by the sinks? If YES, what is the monthly cost & installation cost?
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146
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My Digital Life Security System 100 DLC Battery.
My Digital Life 100 Security System says I need to replace my DLC battery. How do I get the battery and instructions to do this
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378
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Water Cop shutoff valve
How can I control the water cop valve without the digital life service?
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166
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Installation of Smart solve version 2.0.2.1181
I cannot connect with the Chat Agent via the AT&T ConnecTech to install the newer version of Smart solve noted above. A code is required to begin the installation. Help with this problem, please.
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341
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Digital Life - Water Sensors
(Topic 1) I have 4 water sensors (by dishwasher, by water heater, by washing machine & by sump pump). They are set up to send me notifications to my cell phone or email, when they detect water. The AT&T Digital Life Service Technician tells me that he does not know how to fix it. Is there a way to e
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keypad low battery singal
my key pad keep beeping with error messg low battery how do i change it
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267
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DL Cancelled service
What actually still works locally if you cancel DL monitoring service? Assume app is a no. What about the control panel, sensors, camera etc.? Does the alarm still work if you "arm" the system or only the chirps when a sensor is tripped? Does dlc show a constant alarm status? Are sensors, camera
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121
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Digital Life Keypad not working
Has anyone found a solution for this? My keypads both said "AC Power Failure" but otherwise were functioning ok and both showed "online". Digital Life Tech Support suggested pulling them off the wall and reconnecting them after pulling the batteries. Now neither of them has any display at all (the
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Cannot stay logged in to iPhone AT&T Uverse App
I seem to be required to log into the iphone AT&T Uverse app every time I open it, even though I specified that I want to stay logged in.
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Wireless
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App content designation
What designation would Spotify fit for content blocking?
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Wireless
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Telephone pole relocation
Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they
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Home Phone
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Not Receiving Emails
Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum. Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is
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former employee discount
What discount and pricing options are available for former employees?
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Internet
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no land line phone service for the past 2 days
I am sending this message for me blind 92 year old mother. We are trying to find out if her land line problem is wide spread or just to her neighborhood zip code 94110. I do not live with her and we need to have this issue resolved asap due to her health issues,
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Home Phone
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Trending Accepted Solutions
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Accepted Solution
Official Solution
Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
625
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Official Solution
High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
408
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Official Solution
U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
315
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Accepted Solution
Official Solution
Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
304
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Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
275
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