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Device Troubleshooting
Your camera, thermostat, keypad & more.
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HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network
I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to
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Digital Door Lock - How to change passcode?
Can you please tell me how to change the passcode. I'm not sure we were given a manual for the door locks. I have manual for the rest of the equipment but not that.
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Outlet control
Can someone please tell me what the manufacturer and model number for the outlet control are? I believe it's sku 4540C.
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Will Digital Life Thermostat work with New HVAC System
I'm having a new HVAC system installed (American Standard 2 stage cooling/2 stage heating). Will the existing Digital Life thermostat work with it?
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Move to new house with existing digital life
I have moved to a new house with existing digital life. The alarm keeps ringing even when its disarm. What should i do. I dont have a digital life account.
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196
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Will the DigitalLife thermostat work on a dual zone HVAC system?
My hew house has a dual zone system, meaning I have 2 thermostats, one on each floor, but only 1 HVAC system. The one system is controlled and distributes air based on the needs of both thermostats. Will the thermostats offered by AT&T work for my house?
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Camera not recording
At the end of November Thanksgiving day the camera stopped recording upon motion. I have messed around with the programs added new ones and I’m still not having luck. I can watch the live feed and I can manually record and take a snapshot, any advice?
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150
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Replacement Battery
I need a DLC-100 replacement battery. How do I get one?
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Armed Away
I set my alarm to away and it started to go off at 1:45 am. It stopped it self and my app didn't show any activity. I'm laying in bed terrified someone is in the house. Why would the alarm panel go off and then stop itself?
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OUTDOOR CAM IS DARK
HiHas anyone managed to get their digital life outdoor cams to record better? i checked my recordings for the first time the other day and they are all pretty useless. so dark you cant make out anything. i read other posts and people are saying there was an update that caused the issues. Was this ev
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Cannot stay logged in to iPhone AT&T Uverse App
I seem to be required to log into the iphone AT&T Uverse app every time I open it, even though I specified that I want to stay logged in.
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Wireless
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App content designation
What designation would Spotify fit for content blocking?
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Wireless
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Telephone pole relocation
Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they
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Home Phone
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Not Receiving Emails
Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum. Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is
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former employee discount
What discount and pricing options are available for former employees?
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Internet
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no land line phone service for the past 2 days
I am sending this message for me blind 92 year old mother. We are trying to find out if her land line problem is wide spread or just to her neighborhood zip code 94110. I do not live with her and we need to have this issue resolved asap due to her health issues,
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Home Phone
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Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
625
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
408
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
315
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
304
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I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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