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Device Troubleshooting
Your camera, thermostat, keypad & more.
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How do I change my alarm code so i can use it?
I would like to start using mine but cannot find the code. How do I go about changing my code so i can use it???
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My camera has recorded too many video clips and I can't view them
my camera has recorded too many video clips and I can't view them. What should I do? Jac
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Why is our alarm system panel showing the DLC battery needs to be replaced?
Our alarm system panel is showing the DLC battery needs to be replaced. We have no idea what this is
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Yale dead bolt lock no long connected to att digital life system
Can this lock be reset even though it is no longer connected to the digital life system?? It works now but I would like to to change the current code to a new code!
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Lutron integration stopped working !!!
Hi All, The integration with Lutron was working fine until today, now nothing works. These are the issues I am having: I can not control any of my Lutron Caseta devices through the web browser. When I try from the web browser I get "Thermostat Error" (screenshot below) I can not cont
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How do you change the batteries in the glass shatter monitor?
How do you change the batteries in the glass shatter monitor?
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Window sensor battery replacement
We have digital life service for just 4 years. Couple of months ago around @ 2 AM the siren sounded nonstop and when we checked it was basement window breach. Either it was a false alarm or low battery, when we checked. Again this morning around the same time, the siren went off again with the same
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Dual Zone Air Conditioner
Just this stuff installed and realized the dual zone AC won’t work. They said it would be two weeks before a technician can come out. The thermostats look like they are installed correctly. Anyone run into this and have a quick fix?
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Reset SR-KPD02 to just beep when either of the two doors open/close.
Moved into a new house with digital life (I think). I press AWAY and was greeted with sirens. Unplugged siren , keypad and took batteries out of keypad. (SR-KPD02) System now shows Armed - STAY (With several meesages (back door opened, front door opened, KeyPad tampered, Siren Low battery)
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camera
when i plug my OC432 camera in with the network cable, i have no green light on the front?
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App content designation
What designation would Spotify fit for content blocking?
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Wireless
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Code MCK
How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code. Samsung tells me that they
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Wireless
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Telephone pole relocation
Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they
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Home Phone
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Not Receiving Emails
Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum. Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is
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former employee discount
What discount and pricing options are available for former employees?
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Internet
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Someone used my name and address for a phone line. how do i file a fraud claim.
Someone has used my name, address and email address to set up a new phone. number is 515-664-4089. Please shut off this phone immediately. I have no idea who did this. It is not me and I have no intention of paying any of the charges that are incurred. Please let me kn
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Wireless
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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ATT is blocking the domain of our website
ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.
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Internet
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Upgrade to my AT&T Mail..
I just received an email that I had to upgrade my att email by clicking on a link and I dont know if this is a valid email its from [email scrubbed] this a legit email?
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U-verse TV + Internet issues
I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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TV
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Remove sim restrictions on my iphone
Hello, is there someone who knows the step by step or on what to do to remove sim restrictions on my iphone??? It was given to me and it was bought in America but I live here in the Philippines and wanted to use my GLOBE sim card here but i cannot use it because it was no supported
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Wireless
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