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Device Troubleshooting
Your camera, thermostat, keypad & more.
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New Garage Door
If I get a new garage door can I move the tilt sensor to the new door? Thanks
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Garage door control
Will the garage door controler work on a detatched garage that is about 30 feet from the house?
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I want to add additional smoke detectors to my ATT Digital life system, any ideas?
I spoke to ATT Digital Life & was informed that they no longer support or sell smoke detectors. Any idea where to look for compatible detectors?
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Digital Life Keypad Staying Lit 24 hours
I need to know how to make my Digital Life keypad light to turn off. Its in my bedroom and stays lit all of the time. My other keypad actually goes dark after a while, so I know its possible.
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Remove Digital life from purchased home
I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats
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Sr-kpd02
I bought a new home with this system already installed. The keypad is reading communication error. How can I reset this so that I can arm & disarm the system?
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Honeywell thermostat not working
Our Honeywell thermostat has a blank display and is not turning on. It won’t restart after removing it from the wall mount and changing the battery and is completely unresponsive. We called customer support yesterday to have someone come take a look and they can’t send anyone until Thursday. The AC
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Digital Life - motion detection and pets?
We just had digital life installed but they talked me out of the motion detection because we have 3 cats...I've had a security system for 10 years and never had trouble so I found it odd that this brand new thing can't handle the pets...does anyone have the motion and have problems with pets?
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Stop dead battery alert on window sensor
The contact sensor on one of my windows needs to be replaced and the alarm/alert keeps going off. How can I stop the alert until I can replace the battery?
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DOOR LOCK JAMMED
I JUST HAD ATT DIGITAL LIFE INSTALLED YESTERDAY AND THE DOOR ALREADY SAYS LOCK IS JAMMED..HOW DO I FIX THIS..IT WONT LOCK??
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Not getting notice of call waiting
My phone doesn't give any sound or notice of calls waiting when I am on the phone talking.
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Wireless
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Phone incorrectly disconnected
I have a small business plan. I signed up to renew a contract last October. However ATT didn't implement the new plan and started charging me more than double. I called in about 2 months ago and was told by the agent that it shows my plan was confirmed but not implemented. I will have a new plan wit
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Home Phone
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Poor customer service
We have been with your company for at least 8 years and pay over $200 a month. In that time we have always had the next up plan where we can trade in our phones after a year and upgrade. When we upgraded our phones last year we did not change anything on our plan. When we went to our local ATT store
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Wireless
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How to use U-verse tv with Xfinity internet
How do you connect the Xfinity modem to the U-verse gateway and WAP to be able to use Xfinity internet for U-verse tv
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TV
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Cannot stay logged in to iPhone AT&T Uverse App
I seem to be required to log into the iphone AT&T Uverse app every time I open it, even though I specified that I want to stay logged in.
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Wireless
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App content designation
What designation would Spotify fit for content blocking?
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Wireless
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Trending Accepted Solutions
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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ATT is blocking the domain of our website
ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.
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Internet
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Upgrade to my AT&T Mail..
I just received an email that I had to upgrade my att email by clicking on a link and I dont know if this is a valid email its from [email scrubbed] this a legit email?
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196
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U-verse TV + Internet issues
I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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TV
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Remove sim restrictions on my iphone
Hello, is there someone who knows the step by step or on what to do to remove sim restrictions on my iphone??? It was given to me and it was bought in America but I live here in the Philippines and wanted to use my GLOBE sim card here but i cannot use it because it was no supported
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Wireless
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