AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Data & Messaging Features, Internet Tethering

Data & Messaging Features, Internet Tethering

Tips for how you can take your internet on the go, with Wi-Fi hot spots & more.

12K

Ask a question

Pinned posts

(0)
No conversations found!
(11905)
International data usage

I wonder why with an unlimited plan, AT& T customer cannot access data outside the US (other than Canada and Mexico) If Tmobil can offer free data to its customers outside the country, why won't AT& T?  

Questions

4

2

0

My phone number has been identified as Spam Risk on caller ID recently.

Hi, could you please help me out with this? My phone number has been identified as Spam Risk while I dialed a phone number today. The person who received a call from me said this to me and he is an AT&T customer as well. How can this be corrected? I use my phone number for business and this can real

Questions

4.3K

9

0

Accepted Solution

Official Solution

Closed

3rd Party Messaging Apps and Data Usage

HI, I use a 3rd party Messaging app for my sms and I was wondering if it applies to data usage. The app is called QKSMS   [Subject edited for better exposure]

Questions

1.9K

5

0

Accepted Solution

Official Solution

New to AT&T and cannot receive texts from short code numbers (verification texts)

Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick

Questions

116

4

Accepted Solution

Official Solution

flash sms messages

started receiving these. They are spam for sure. How to stop?

Questions

442

8

0

Accepted Solution

Official Solution

data problems in Mexico

I'm temporarily in Mexico for a few months. I was excited that AT&T in Mexico is now included in my US unlimited plan, and I kept my service with AT&T because of this. However, I find I often have very slow or no cellular data, even when it says it's connected to AT&T's network and has f

Questions

6.4K

26

Cingular Flip IV can't receive texts

A few days ago my flip Iv stopped being able to receive texts. The phone is only two months old. Don't know what happened?  I didn't install any apps or change settings.  If I restart the phone, I can receive texts for just a few minutes and then it stops again. An ATT tech thought she fi

Questions

357

4

0

Accepted Solution

Official Solution

Not receiving verification codes

I have an iPhone 12 and my partner has an iPhone 13. We are on a family plan together and we both recently stopped being able to receive verification codes.  This happened after we switched out to new SIM cards, due to a service interruption.  The new SIM cards fixed the service issue and

Questions

10.8K

28

0

Accepted Solution

International Day Plan and messaging

My phone has an IDP and my service at home has unlimited data, messaging and calling so I guess this will apply when I travel. However, one of the things stated in the "terms and conditions" is that unlimited messaging only applies to SMS and not iMessage. I'm confused by this - does it mean I shou

Questions

23

2

0

Accepted Solution

Upgrading to Another Prepaid Mobile Hotspot Plan

I am currently a couple of months into my fully paid prepaid $300 20GB 12 Mo. Mobile Hotspot/Tablet Plan. I am considering upgrading to the prepaid $55 50GB Mo Mobile Hotspot/Tablet Plan. In upgrading to another prepaid plan, will the unused portion of my existing plan be applied toward the purch

Questions

36

3

0

Be the first to reply

(238)
recover E-mail. Not found on accelerator

Need to recover my E-mail

Questions

 • Email

1

0

0

at&t tl88102 (2-line phone) phone setup

I have read the manual and still can't find out how to assign some handset to Line 1 and the others to Line2. I understand that all phones need to be registered, and I will do that when the new equipment arrives, but where is it documented on how to assign each handset to its appropriate Line? T

Questions

 • Home Phone

1

0

0

Wifi calling isn't working galaxy z fold 4

I've tried everything and the advanced tech support team needs to check the problem. I got disconnected from someone helping me named Walter just now.

Questions

 • Wireless

4

0

AT&T is sporadically blocking access to my website

My website www.fransuccess.com is sporadically blocked by AT&T internet. I have no idea why and have spoken to my website host and they assure me we aren't blacklisted. Any assistance would be greatly appreciated. Thank you

Questions

 • Internet

6

0

0

Delete Compromised Email Account.

I have repeatedly attempted to delete an old, hacked AT&T email account without success. I have followed the most current steps given on the AT&T Web page (Updated Sept 7, 2022), but the steps given do not match what is displayed on the site. Step 2 cannot be found on my Profile page so it'

Questions

 • Email

7

0

0

Fixed Wireless Internet Says I am in different locations?

Why does the internet think I am in Kentucky when I am no where near there? HELP!

Questions

 • Internet

5

0

0

Trending Accepted Solutions

(467)

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

6K

35

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

3.3K

49

0

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

560

2

0

Accepted Solution

Official Solution

Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

Questions

 • Email

544

7

0

Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

530

20

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.