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Friday Fix! Microsoft Surface Duo and the Surface Go 2 now Available! News and more! (9/4/20)

Welcome to the Friday Fix! Microsoft Surface Duo and the Surface Go 2Microsoft’s first dual-screen Android device, Surface Duo, is coming to AT&T* on the Nation’s Best and also Fastest Wireless Network1.   AT&T Believes at HomeDuring the COVID-19 pandemic, employees have continued

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Wireless Service: 10 Things You Need to Know!

Wireless Serivce: 10 Things You Need to Know! And subjects we see most often in the community!     by Lizdance 40 . 2015=2016 Recipient of the Award for Community Excellence and author of Data Management: Cause for Gray Hair, Hair Pulling and Stress   I'm a former Verizon customer. (Not a co

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Grayson County AT&T Easement

HI. I own a property that has an old at&t easement.  The property is in Grayson County.  I would like to see if we can get the easement abandoned

Questions

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Number in official email sounds scammy?

I am dealing with att address validation to transfer my Internet account, and in official emails from [email scrubbed] they mentioned calling this number for questions 1-844-638-6907. I googled this number and all results I got are people saying this number is scam and when I connected with it it do

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Medical plan enrollment

How do I enroll in my 2023 medical plan?

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Utility Check-Walton Walker Blvd Dallas TX

Hello,I am writing to see if someone could help me locate the correct contact information and mailing address to send a letter regardinga new commercial development in Dallas. We are trying to coordinate and avoid possible conflicts with existing facilities located around this address.Address is:314

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reimbursement amount needs to increase for employees who retired 25 years ago

I retired with FREE medical for life. At first, I didn't have to pay, then I had to pay and go through AON YSA process. There is a limit attached to the amount you can receive.  With my current limit and my medical plan, I am now having to pay out of pocket for medical for free medical for li

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medical coverage for AT&T retired ex-pats

When I went to the 2023 enrollment website I found a page where you can compare 3 of your available plans. For me that list of choices is Null. Per AT&T Benefits, the company is no longer offering any medical plan to retirees 65+ who live overseas. So, the BCBS Silver ONA PPO which I've belon

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Job application status

I submitted an application for the customer service work from home position on October 21 2022. I am enthusiastic about Customer Service and Technical support and would love to have this position. I can be reached at [EDITED per Community Guidelines] , [email scrubbed] , or [email scrubbed].

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AT&T Retiree Car Rental Discount Program

I see a similar question from 2019 that received no answer. Did AT&T eliminate the Car Rental Discount benefit for retirees?  If not, where is this program documented?  Is there a website/webpage or a phone number that can be used to reach a knowledgeable retiree benefits resource?

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Utility Easement Encroachment

I need to speak with someone who handles this.

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Utility Easement Encroachment

I own a Sign Company & the only place for my customer has to place his sign is in the Utility easement. This easement is shared between five Utility companies. You are the last one that I need to get an Affidavit from. An affidavit is needed for the sign permit. Can you help me with this? This

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Internet outage

My internet is not working. We live at 310 Twin Oaks Ln Almo KY

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 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

Questions

 • Home Phone

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

Questions

 • Wireless

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trade in credit

I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit.  I realize it takes 3 billing cycles and that has come and gone.  Who do I contact about this?  Thanks

Questions

 • Wireless

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

Questions

 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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Trending Accepted Solutions

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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