Billing & Payments

Good afternoon detractor department, I am hoping that I can find some answers and have a dialogue about the product that my wife and I spent our hard earned $ on to monitor and protect our home. We had an incident where someone attempted to ingress our home when my wife is alone. when the Police sho

I called and canceled my Digital Life service over a month ago. When I was on the phone with the rep to cancel, the service the rep never stated that there was any end balance due and I was under the impression that I was canceling before my next billing cycle. Two and a half weeks later I received

How do I cancel my subscription to DigitalLife alarm service?

Need verification of my coverage for insurance company. need on it Name, Address, date, and payment amount.

I recently received a call from Digital Life after I paid my account off in full and canceled it. The representative stated that I was charged because I didn't cancel it until after I had paid it in full. It had been disengaged due to past due payment. Well, I was unhappy with the service so I paid

We have had digital life for the past 4 years. 2 months before by contract end date I was behind on 2 month payment. The service was suspended. I paid the back payment and was told the service wouldn’t be resumed until I paid the payment arrangement I had on the cellular side. I was upset so the per

I wish we had seen this part of the forum before today. We tried contacting DL as well numerous time about moving our system and kept hearing the same thing about needing to be barged almost $900 and we had to do the work of removing all of the components we wanted at our new house. We have had our

Back in 2016 I moved into a house that had the digital life equipment already in it. I activated the system and was told 2 weeks later that I needed to sign a two year agreement. I declined doing that because I knew I wasn’t going to be staying there for two years. I now have an outstanding balance

I will be selling my house soon, and was wondering if the new owner wanted to continue using the service can I leave everything behind and they just transfer it into their name? If they don't want it, do I need to return all the equipment?

I have been with digital life for years and my LAST TWO BILLS started charging me tax??????  No notice, nothing.  I called and got a lecture on "city and state taxes" which I did not need.  A credit was applied for one month but I pointed out that I did not want to have to make this call every month