*ALERT* - April 1, 2023 the Digital Life Community will be shut down. For questions please call 855.288.2727
Billing & Payments
Understand & pay your Digital Life bill.
570
0
Pinned posts
(0)
No conversations found!
(542)
How do I view my bill online
Going to be able to look at my bill online which it should be easy to do but I can't find where I'm supposed to do that at and I was hoping to have an AT&t customer service rep help me but it seems like they are having the community help the community which I guess we'll work we'll see
Questions
212
4
0
Accepted Solution
Official Solution
How do I cancel my contract
Need to cancel my contract, can I do it in the app?
Questions
141
2
0
Closed
Filing a BBB complaint
I plan on cancelling my digital life service and filing a BBB complaint by the end if today if I am not contacted immediately to resolve my issue. I have not had access to my services since Sept and my balance has been waived (rightfully so) until now, when a manager "Cary" told me she can't help me
Questions
1.4K
9
Closed
Digital life tax problem
I have been a Digital Life customer for years. Suddenly with my April bill, I am being charged tax, where I never have been before. I have spoke to FOUR people at Digital Life and two via chat and nobody can tell me what changed, or will let me talk to anyone in the accounting department. They keep
Questions
294
1
0
Closed
Electric Bill Increase?
Hi everyone, just troubleshooting a 3x spike in our electric bill...bit of a shock (pardon the pun). We just have the standard Dig Life package, no cameras or docklocks....but our electric bill had a huge jump. Has anyone else had this happen? Just wondering if it is the security system or someth
Questions
613
4
0
Accepted Solution
Question I asked about glass break sensor
I asked a question on this forum....and evidently entered it twice. Then, I see my question has been CLOSED because it was a duplicate. I never saw the answer to my question. Where can I find the answer...???? Thanks!
Questions
45
3
0
Digital Life Glass Break Sensor
I just replaced the batteries in my glass break sensor and I'm still getting the message that the batteries need replaced and a message that the glass break sensor is off-line. How do I get both messages to clear?
Questions
183
1
0
Closed
Digital Life Glass Break Sensor
I replaced the batteries in my glass break sensor and am still getting a message to change them...AND a message that the glass break sensor is off-line. How do I get it online? Thanks!
Questions
59
1
0
Snapchat calls
When I use the Snapchat app on my phone and someone calls me from through it or I call them, Does their phone number show anywhere on my bill? Does that phone number show on the bill even though the calls were made or received through Snapchat and not my actual phone?
Questions
462
1
0
Be the first to reply
(140)
Telephone pole relocation
Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they
Questions
•
Home Phone
2
0
0
Not Receiving Emails
Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum. Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is
Questions
•
1
0
0
former employee discount
What discount and pricing options are available for former employees?
Questions
•
Internet
2
0
0
Someone used my name and address for a phone line. how do i file a fraud claim.
Someone has used my name, address and email address to set up a new phone. number is 515-664-4089. Please shut off this phone immediately. I have no idea who did this. It is not me and I have no intention of paying any of the charges that are incurred. Please let me kn
Questions
•
Wireless
4
0
0
no land line phone service for the past 2 days
I am sending this message for me blind 92 year old mother. We are trying to find out if her land line problem is wide spread or just to her neighborhood zip code 94110. I do not live with her and we need to have this issue resolved asap due to her health issues,
Questions
•
Home Phone
6
0
0
AT&T Fiber availability
Half of my neighborhood has fiber internet access. I, unfortunately, live on the side of the neighborhood that is still not serviced with fiber. What needs to be done to complete fiber service for the entire neighborhood? I know several people have been asking for fiber on this side of the neighborh
Questions
•
Internet
3
0
0
Trending Accepted Solutions
(118)
Accepted Solution
Official Solution
Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
Questions
•
Internet
304
2
0
Accepted Solution
Official Solution
ATT is blocking the domain of our website
ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.
Questions
•
Internet
221
1
0
Accepted Solution
Official Solution
Upgrade to my AT&T Mail..
I just received an email that I had to upgrade my att email by clicking on a link and I dont know if this is a valid email its from [email scrubbed] this a legit email?
Questions
•
196
1
0
Accepted Solution
Official Solution
U-verse TV + Internet issues
I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
Questions
•
TV
189
1
0
Accepted Solution
Official Solution
Remove sim restrictions on my iphone
Hello, is there someone who knows the step by step or on what to do to remove sim restrictions on my iphone??? It was given to me and it was bought in America but I live here in the Philippines and wanted to use my GLOBE sim card here but i cannot use it because it was no supported
Questions
•
Wireless
160
1
0
Frequently Asked Questions
Expand all
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Not finding what you're looking for?
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.