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Our "high-speed" internet first started having problems on a rainy day, December 14th. This has happened in the past, but usually cleared up as soon as the rain stopped. Not this time. Several days later, the internet was still down and the phone line went from crackling, to completely dead. (No dia
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I have an iPhone, and I cannot use a new SIM. I contacted Apple, and they told me that the lock is through you After communicating with your robot and using this site ://www.att.com/deviceunlock/ ... my IMEI: (Edited per community guidelines) I see the following error from your
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Who do I contact re: removing disconnected landline from the underground conduit that goes from pole to the house? I had a DSL line for many years & it's too slow for my current needs. ATT does not serve my address so I can't use them. I want to have the ATT landline removed so that I can utiliz
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What steps should I take to modify the caller ID name on my digital home phone service? Currently, the last name and first initial are separated by a comma, but I prefer a blank space instead of the comma.
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We have tried for 3 days to get to the correct repair department for our landline. Half the time, we end up at UVerse, or the billing department, no matter what number we call. There doesn't seem to be a clear option for the repair department. If we do reach someone that seems to be able to help,
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1.6K
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A semi-truck snagged the lines in front of my house. The resulting tension led to four power poles and two old southern bell poles being snapped. FPL came out and replaced their poles right away and restored service. They said they can not touch the AT&T (Southern Bell) poles and that they need t
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Does AT&T post the actual change lists per phone update somewhere on their website, and if so could you link me to that? I can't seem to find it and I feel like I'm just over looking it somewhere. Update Changelists for AT&T phones.
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I recently bought the DLP 72362 base with a handset and two expansion handsets. I'm interested in purchasing additional handsets. Can you recommend which ones would be the most compatible?
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I received a phone call and email stating that my business was eligible for a digital promotion. They would convert my phone lines to fiber optic and VOIP. This would save a lot of money but I don't know if the guy is really with AT&T. Someone from AT&T came by one day and spoke to me abou
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Hello - There is a low hanging AT&T communication line blocking access to my residential street for large vehicles. We have a moving truck scheduled to arrive 12/30 and they will not be able to enter my street. Request submitted to AT&T on 12/26 and am told it has been evaluated and w
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I need to some of the data requested when activating att Sim card. Also, what if l nor have the ID, do l still be able to get a Sim card activated and work? Also I need to know, what if am in Africa and l would like to buy and activate my USA sim card online, What are some of the re
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For the past several weeks, certain e-mails to my swbell.net e-mail account are being rejected. One of my contacts is using a msn.com e-mail address and these are being rejected. More notably e-mails from my bank, using a chase.com e-mail address, are being rejected. I can not duplicate this bounce
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I’m reading through all the topics about AT&T internet being down. Obviously I am experiencing the same issue. A large section in my area is down. It is intermittent at times. This has been happening since February and progressively got worse and now 3 weeks into March it’s been com
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Internet
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I got this text: Hi MY NAME Registering your new account ending in NUMBER is a requirement for order completion. Click here LINK to complete registration, Thanks AT&T. I have had this account for years and This account number is different than what I already have.
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Internet
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Continued Issues with Apple phones in AZ. Delayed notifications, no FaceTime calls received unless phone is unlocked etc. Apple Store has even confirmed they get several att customers every day having the same issues and it’s only AT&T. Seems to be something with our cell towers in AZ b
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Wireless
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
391
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
302
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
251
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I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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232
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I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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Looking for the new Samsung Galaxy S23,