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AT&T Phone Features

AT&T Phone Features

Taking advantage of your AT&T Digital Phone features.

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Business caller id wrong company name - needs to be updated

My Business # [EDITED per Community Guidelines] is showing Allstate Insurance and needs to be American Family Insurance -

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Voicemail

My voicemail started cutting off messages from callers. Is there any way I can extend the time that a caller has to leave a message?

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How to use star services on landline phone while using the router as the source.

When I try to use the star features on my phone it continously says I am not authorized to use the service ....please contact service provider. But when I try that no one can help.

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AT&T DL72119 Cell phone compatiblility

Will an At&T DL72119 accept or connect with iPhone SE Second Generation?

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How to enable Locate Me

I need to enable Locate Me so I can have multiple phone numbers ring when my VOIP phone is called, but it's impossible to find on the website. Instructions on the website are out of date. Help!

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Create 2nd voicemail box for 2nd digital phone number

We have 2 numbers on our digital voice uverse account. Both have shared the same voicemail primary user account. I need to have each number to have its own voicemail box.  I have already created a sub-account, as I understand a sub-account can have their own voicemail box. The options listed h

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Call protect option

I have been having trouble with legit callers saying they can't get through to my landline (UVERSE) phone. I thought I would try turning off Call Protect.  But when I find the appropriate page on the web site and click to turn off Call Protect, a modal error screen comes up saying there's a JS

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unavailable calls

At the hospital all day with my husband. Got home a had lot of unavailable calls , Until 4 00 in the afternoon. Deleted all of them. I have a landline not a Smart Phone. I will be at the hospital again in the morning checking on my husband and when I get home I will see how many spam calls I got. Th

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Phone Set CL82219 2 Set with Call Blocker

It has somehow gotten to "QUIET MODE ON". No instructions on the phones to take that setting OFF!  Help please. 

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Remove "new voicemail" notification

I bought a cordless ATT phone answering system yesterday. The model number is DLP73210. Right after installation/setup it started displaying "new voicemail" on the base and handsets, but there are no new messages recorded. Number of messages on the base shows 0 Included quick start guide says nothin

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Wifi calling isn't working galaxy z fold 4

I've tried everything and the advanced tech support team needs to check the problem. I got disconnected from someone helping me named Walter just now.

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 • Wireless

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AT&T is sporadically blocking access to my website

My website www.fransuccess.com is sporadically blocked by AT&T internet. I have no idea why and have spoken to my website host and they assure me we aren't blacklisted. Any assistance would be greatly appreciated. Thank you

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 • Internet

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Delete Compromised Email Account.

I have repeatedly attempted to delete an old, hacked AT&T email account without success. I have followed the most current steps given on the AT&T Web page (Updated Sept 7, 2022), but the steps given do not match what is displayed on the site. Step 2 cannot be found on my Profile page so it'

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 • Email

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Fixed Wireless Internet Says I am in different locations?

Why does the internet think I am in Kentucky when I am no where near there? HELP!

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 • Internet

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Not able to reset the admin login on my Unite Express 2

I am having an issue on my Unite Express 2 MiFi device. It is saying the default password is invalid, but the device will not reset to factory settings when holding down the power button for 15+ seconds.  If I were to provide a list of IMEI's, are you able to get these reset to default setting

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 • Wireless

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at&t settings out of date

How do I fix AT&T settings out of date?

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

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