AT&T Phone Account

I need to transfer my grandfather's home phone (ATT) to a cell plan (T-mobile). I tried speaking with an ATT representative who mentioned I need a tranfer pin and the account number in order to port the number.  The problem is my grandfather does not have an online account set up to initiate g

Been trying to contact AT&T directly to discuss a service outage for my elderly father-in-law. He is a fall risk and depends on his landline. He has a landline only… No cell service, no internet.  AT&T says it will be repaired by January 5th at 5:30 EST.  This is unacceptable, as

With AT&T, the due date of bills is gradually shortened over time, allowing customers less and less time to settle accounts. For example, my most recent printed bill specifies that it was "issued" on the 21st of May. But I only received this bill in the mail today, on June 1. And again, the due date

I recently signed up for ATT service to evaluate the coverage to/from and at my rural property. Ultimately I am hoping I will be able to use the IWFA-40 to provide both basic data and phone service since the property is located in a rural fringe signal area.  I originally talked with a rep tha