Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
AT&T Phone Account

AT&T Phone Account

Tips for managing your AT&T Digital Phone service and account.

4.9K

Ask a question

Pinned posts

(0)
No conversations found!
(4839)
is this really att site

Ive been getting billed for att long distance service for my landline [EDITED per Community Guidelines] from this website https://www.customerservice.att.com/?source=emailVNPPREDUEMMDD. it is primitive and glitchy, is it legit? and why cant i access this account through your main website where i hav

Questions

44

1

0

Phone service now listed as Business phone rather than Home phone

My account summary page now lists my home phone services as Business Phone. I've never subscribed to any business services from AT&T, and don't own a business. What could cause this incorrect listing and how can I ensure that it is Home phone service rather than Business phone service?

Questions

31

1

0

Cordless phone buzzes

Home phone buzzes and call recieve calls but can't talk to anyone.

Questions

27

1

0

Closed

Letter stating services disconnected from address

I am trying to get a letter stating services have been disconnected from the property so that I can get a demolition permit. How do I receive this letter?

Questions

346

5

0

Closed

Too many login attempts error

I tried to login in to att.com tonight to pay bills and I got error message of too many login attempts and was locked out. I was successful in changing my password and was able to login. I'm NOT trying to login multiple times. This happened back in May and it took AT&T THREE MONTHS to get me bac

Questions

2.2K

17

0

Finding last owner of a landline

I need help finding the ownership hx of a landlines number

Questions

28

1

0

Closed

Blocking robocallers

How do I block robocalls if I have just basics telephone service

Questions

82

2

0

AT&T Just Won’t Cancel My Service

Called over four days in one week and spoke to 8 reps. Even got a cancellation number. Today I got a bill for a landline I’ve tried to cancel since last Saturday 4/2. Phone line still active (rings) and from online account still getting billed through May 1st.  I want to cancel my landline an

Questions

848

16

0

Wireless Home Phone IFWA40

Hello, I have the Wireless Home Phone IFWA40 and I'm not able to make outgoing calls (fast busy) or receive incoming calls (straight to voicemail). I use the phone so someone can access my security door downstairs and I'd like to order pizza, ha ha ha! I've tried contacting AT&T Support but no

Questions

144

8

0

Accepted Solution

Official Solution

Can't make calls or receive calls on home phone.

Network Status indicator and Signal Strength lights are out. Can't make or receive calls on home phone.

Questions

701

3

0

Be the first to reply

(133)
Credit check

I need two lines

Questions

 • Wireless

2

0

0

Can't pay my bill without getting a cellular network not available

Trying to get my phone back on

Questions

 • Wireless

6

0

0

payment processed but still no data

I'm supposed to pay my monthly plan on Feb 15 but since my data used up so I paid it yesterday. But I still cannot use data.

Questions

 • Internet

6

0

0

Closing my account

Hi can you assist me I’m trying to close my AT&T SIM card cause I went back to South Africa and I’m not planning to use the SIM card anytime soon

Questions

 • Wireless

6

0

0

Want to disable mobile data completely on my phone. How? Thanks.

I'd turned off mobile data in phone setting and mobile data miraculously switched back on when I checked. I stopped using smart phones afterwards. Of course I disabled background data and mobile data usage on all apps with mobile data switched off. Thinking of using smart phone again but only wanted

Questions

 • Wireless

5

0

0

Phone number switch.

I bought the apple 14 under my phone number for my wife. Her phone contact wasn't up till January. I just ordered the s23 under her number. We want to switch are numbers to match our phones.  Is that possible? 

Questions

 • Wireless

11

0

0

Trending Accepted Solutions

(172)

Accepted Solution

Official Solution

I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

Questions

 • Internet

178

2

0

Accepted Solution

Official Solution

Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

Questions

 • Wireless

148

1

0

Accepted Solution

Official Solution

The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

Questions

 • Wireless

137

6

0

Accepted Solution

Official Solution

Unlock Device

Not a att customer but my phone is locked to there network

Questions

 • Wireless

120

1

0

Accepted Solution

Official Solution

can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

Questions

 • Email

112

1

0

Frequently Asked Questions

Expand all