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AT&T Phone Account

AT&T Phone Account

Tips for managing your AT&T Digital Phone service and account.

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expired Northlane debit card

I closed an ATT landline account a while ago, and some time later ATT sent me the refund on my unused negative balance in the form of a Northlane.com debit card. But I didn't really pay much attention to it. But when I went to activate it, it didn't work, and then I noticed it expired, valid through

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Didn't order digital phone service, haven't ever used it, but I'm charged ever month for over 4 years

When we switched to DirectTV (10/18) an AT&T rep stopped by and asked if we wanted to bundle Internet and wireless to our TV service and we agreed. The Internet was supposed to be only $25 because my husband is a disabled Veteran.  The rep brought us our new cell phones the next day and we

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Stop my subscription

I’m going to leave USA but I don’t know how to stop my subscription. Can someone help me please ?

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T Mobile subscribers receive message "The number is not in service" when placing calls to active AT&T VOIP land line phone number

I just changed with AT&T my landline from hard wire phone line to digital Voice over IP phone line. Using the same phone number, staying with AT&T.  I have received several communications from people calling my number saying they are receiving the following message "The number is not i

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Dead landline

The landline has not been in operation for several months. It was reported 3 mo ago & again recently. It was repaired today & the tech said that he know that the group the line was on had not been in operation for several months. Is there any possibility for a refund for more than just this

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Changing Account from Deceased Wife's Name to Surviving Husband's Name

I have been contacting ATT multiple times to try to help my elderly father change the name on my parents' ATT bill.  My mother recently passed away and the ATT bill was in her name.  My parents (who were married for 53 years) have had ATT since they got their landline number in 1972.  I called ATT o

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Lifeline for land line

Can I get assistance for home phone line?

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AT&T Wrong Service Address On Account Website

I have called different ATT support phone lines and been in contact with at least 12 representatives but AT&T fails to correct my Service Address on the webisite and directory. I changed from DSL to Uverse November 2, with a new phone number change. My old account was fine with correct service addre

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loss of voice mails

I work for a CPA Office, and we talked with a salesman in early October about lowering our bill and he suggested that we go to digital phone lines. We had the copper land lines. He told us that nothing would change that we could keep our phone numbers, fax number and call forwarding. We were excited

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AT&T Debit Card for refund

We received a debit card from AT&T for a refund owed to us. It's thru Northlane.com.  I tried to create an online account to transfer funds from this card to our checking account.  I did activate the card, but when I tried to go online at Login.northland.com/ATT, I keep getting error

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Can't pay my bill without getting a cellular network not available

Trying to get my phone back on

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 • Wireless

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payment processed but still no data

I'm supposed to pay my monthly plan on Feb 15 but since my data used up so I paid it yesterday. But I still cannot use data.

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 • Internet

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Closing my account

Hi can you assist me I’m trying to close my AT&T SIM card cause I went back to South Africa and I’m not planning to use the SIM card anytime soon

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 • Wireless

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Want to disable mobile data completely on my phone. How? Thanks.

I'd turned off mobile data in phone setting and mobile data miraculously switched back on when I checked. I stopped using smart phones afterwards. Of course I disabled background data and mobile data usage on all apps with mobile data switched off. Thinking of using smart phone again but only wanted

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 • Wireless

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Phone number switch.

I bought the apple 14 under my phone number for my wife. Her phone contact wasn't up till January. I just ordered the s23 under her number. We want to switch are numbers to match our phones.  Is that possible? 

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 • Wireless

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S23 ultra color green

I heard an online rumor the color green may not be available at launch. Is that true. I leave for travel outside the country March 1st. So I'm hoping to get my s23 ultra before then or I'll have to cancel 😞. I really hope it arrives soon after launch. 

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 • Wireless

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

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