AT&T Phone Account

Outgoing VoIP calls immediately tell me to hang up and dial 911. Incoming calls work just fine. VoIP with Uverse has worked fine for years but with new plan and modem, only incoming calls work. (At first nothing in voice worked until I reset the modem at visiting tech's advise. That resulted in inc

Who do I speak with at AT&T to get traditional POTS? I have been told by 2 different customer service reps that AT&T does not have POTS service.

Tech support patiently took me as far as they could before referring me to an AT&T store where a technician could further trouble-shoot my AT&T modem and my cordless phone. At the store, I was told that they no longer have technicians in-house.  I'm at a loss to know what to do next.&n

My latest landline bill says "Amount Due in Full by Aug 12, 2022". I looked online on Sat Aug 13, and saw a $0 balance, and on Sun Aug 14 I saw the balance and "past due" - anyone have any idea what was going on? I never saw the bill online until Aug 14, and it was already past due. I called 1-800-2

Hello, my mom passed away and need to change the name on the bill to my dad. The link you provided are all for cell phones. Where can i do this? They said i need to do it online. Nobody is helping me. Please help

I've been signed up for years to receive bill notifications. The notifications have always been inconsistent. Sometimes I don't get them for a couple of months and then the bill is overdue! I have to pay a late fee! I called customer service and they are no help, they don't know why it happens. This

Trying to port a AT&T landline number to my Ooma account. Keep getting an email from Ooma that the port request has been rejected because AT&T report there is a freeze on the account.  I have called AT&T three times to try an get the number unfrozen and they tell me there is not a

I'm an AT&T customer in the US. I have been getting spammed calls on my landline phone from the AT&T support number 1-800-288-2020 about some internet security problem. There is always the same robot message left on the machine. The call sounds really fake but it is from the real support number. Is

I pay for uVerse Home Phone telephone service with AT&T U-verse. I have always been able to dial out to 311 which is the sister Public Service Agency to 911. I can no longer connect to 311. I noticed this last year in 2021, thinking that it was a fluke. Then, at the time, I found a 10-digit num

"In January 1999, the City implemented the 311 system as a "one-stop-shopping" center for access to all city services and non-emergency police services, eliminating a number of smaller call centers. Chicago residents can now call 311 - 24 hours a day, 7 days a week ..." (as copied/ pasted from cit