AT&T Phone Account

AT&T Phone Account

Tips for managing your AT&T Digital Phone service and account.

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AT&T Business Landline Customer Service is Horrible

AT&T sends out a letter to renew my business local calling contract. It states: "visit att.com/BLCrenewal, easy contract renewal instructions" I go to the link, a webpage opens, requesting the phone number of the account I need to renew. I enter it in, only to receive this error message "we are

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pin code for phone transfer

Need pin to transfer home phone to another service provider.

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I can log on , but Can't access info

I simply wanted to look at my online bill. I can log oto my account but it says my number isn't "linked" but gives no path to that. I give it my phone number OR account number and ZIp but it says they can 't proceed. I just spent nearly 4 hours on their chat and phone support lines being transferred

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att contractors

i had a company called Converged Telephony Networks contact us saying they are working with AT&T to convert our lines to get off analog. Is ATT working with this company?

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Moving / land line

We're moving and ATT doesn't provide land lines there. Will/can ATT still provide cellular service to our 2 iPhones?

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convert att landline to att digital

1. Have been ATT customer for 29 years with landline service. Currently have ATT landline and ATT WiFi BGW210-700 MID:R91ND8EE401683 used for computer internet. 2. My Phone needs are minimal. (2.1) I have local calls; (2.2) daily call to another city in same state (Texas), (2.3)weekly call to Milwa

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Fraud

Heeelarious. I couldn't find my question answered or a number to cal ATT about possible fraud. I add to the survey question..I'm surprised the link didn't take me to one of those user forums. And here I am. ATT is a joke that I keep paying so I guess that makes me a fool.

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Can i cancel home phone and keep internet 25 plan

I had a land line that was converted to digital when I had vdsl2 Att internet installed.  The internet uses old copper phone lines as this is rural area.  Can I cancel home phone and keep internet... ATT chat cant answer question.   Thanks

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Convert ATT land line phone to digital line

1. Have been ATT customer for 29 years with landline service. Currently have ATT landline and ATT WiFi BGW210-700 MID:R91ND8EE401683 used for computer internet. 2. My Phone needs are minimal. (2.1) I have local calls; (2.2) daily call to another city in same state (Texas), (2.3)weekly call to Milwa

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Outgoing VoIP calls to domestic 10 digit numbers immediately tell me to hang up and dial 911. Incoming calls work just fine.

Outgoing VoIP calls immediately tell me to hang up and dial 911. Incoming calls work just fine. VoIP with Uverse has worked fine for years but with new plan and modem, only incoming calls work. (At first nothing in voice worked until I reset the modem at visiting tech's advise. That resulted in inc

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Land-line phone not working

Hello everyone, my mom's landline phone has not been working for 2 days. If I call it is ringing, but not ringing in the house, there is no dial tone when we pick up the phones either.  Has anyone had any luck getting their landline repaired or services restored? She just had a basic landline,

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Fixed wireless “crowding”

My fixed wireless connection has been non existent for the last 5 days. I have had this service for 5 years. When I call, the tech has me unplug and all that jazz and it may work for a minute but typically stops after 5/10 minutes. They say the tower is crowded. It’s so frustrating. Will they update

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How can I open a support ticket, need to submit proof about an issue.

How can I open a support ticket, need to submit proof about an issue?

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Should I get a DEVICE for my mobile hotspot?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

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Draft Folder Empty

My ATT.net webmail account shows 229 draft emails but within the folder it states I don't have any draft emails.

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On Demand Error Code 0 - Failed to load resource

When I press the on demand button on one remote I get error code 0. Two other TVs work fine. I have tried restarting the box with the front button and unplugging the power cord with no success. Have had the problem for 4 days with no fix. Any other things I should try?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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