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AT&T Phone Account

AT&T Phone Account

Tips for managing your AT&T Digital Phone service and account.

4.8K

(4757)
Can no longer connect to 311

I pay for uVerse Home Phone telephone service with AT&T U-verse. I have always been able to dial out to 311 which is the sister Public Service Agency to 911. I can no longer connect to 311. I noticed this last year in 2021, thinking that it was a fluke. Then, at the time, I found a 10-digit num

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Closed

AT&T VOIP home phone has been disabled 311 - Why

"In January 1999, the City implemented the 311 system as a "one-stop-shopping" center for access to all city services and non-emergency police services, eliminating a number of smaller call centers. Chicago residents can now call 311 - 24 hours a day, 7 days a week ..." (as copied/ pasted from cit

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16

1

can i move my landline number to a new provider?

I want to switch my att landline number to a cable phone provider

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8

1

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50g

Anyone else having trouble with att removing.free 50g with multiple accts.

Questions

29

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I received a letter supposedly from AT&T Services, Inc. but not sure if it is legit

I received a letter supposedly from you guys, saying there was an overpayment amount on an old account and that I should claim the money by either filling out the paper form (asking for name and address) or to enter in my claim by going to "ClicktoClaim.com." The letter says the funds will be sent

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29

2

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My landline service in Truckee CA has been out for several days.

A tech came out, verified that it was the ATT lines, not our home, and told me that a major cable problem was being worked on. I can get no further information or updates on this. Meanwhile the service remains out. Does anyone know how to actually reach the people involved in this to see if (a) work

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23

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Extremely high uverse bill

My husband and I have had AT&T services for over 40 years. We have cell phones, television and internet services. I called today asking why our bill was so high and I was told 2 several reasons why. I was on the phone for over 2 hours, I asked to speak to the loyalty team, the customer service

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24

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Land line. I call out but calls in receives message, this number cannot receive calls

Land line. I call out but calls in receives message, this number cannot receive calls. I rebooted the router. I purchased a new AT&T telephone system. I checked connections. I assume there is a break in the wiring between the router and the main phone set???????

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19

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Too many login attempts error

I tried to login in to att.com tonight to pay bills and I got error message of too many login attempts and was locked out. I was successful in changing my password and was able to login. I'm NOT trying to login multiple times. This happened back in May and it took AT&T THREE MONTHS to get me bac

Questions

1.8K

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Service is not reachable. Please refresh or try again later

what does this mean when you try to pay bills? is service down after a certain time? can att tell customers when it is down for service so we don't keep refreshing ?

Questions

104

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Suspicious calls to elderly Aunt with dementia.

My aunt is in Assisted Living and has been receiving calls (4 in the last 2 days) from someone who says they are from Social Security. My aunt has refused to give them any information, but they keep calling.  Is there a way to find out if these calls are legitimate or are they a scam?  We

Questions

42

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Porting a landline number to a cell service

We are going to discontinue our ATT landline service and would like to port the number to a cellular phone (not ATT).  I have had conversations with three ATT representatives on two different days and no one knows how to get me the transfer PIN.  Any suggestions? Thanks!

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