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3.4K
After getting a popup about privacy settings and opting out for my sbcglobal.net account I can no longer login, the server times out, repeatedly for 2 days and multiple login attempts. I've tried 4 different browsers, clearing my cache and cookies. I can create a new yahoo account and login to that,
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15
1
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My bellsouth.net email account was hacked. I tried to change the password but was unable to since the dialogue would not accept any of the old passwords I remembered. I want to close the account now but unless I can get in I cannot close it.
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21
1
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Accepted Solution
I set up an email sub account (it's an @att.net email address) for a family member. When she attempts to reset her password, she gets the message: "We don’t have the account details needed to complete your request." and is unable to reset it. Since I am the primary account owner, I went to the 'man
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34
2
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I keep getting request to re enter password then I get error message saying it is incorrect; I use forgot password, renter password as new & then it will work for a while but then get request to renter password again i don’t understand why this happens but am constantly not receiving mail on iP
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14
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have SBC mail on cell but can't remember the password nor sign in on Desktop
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11
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I keep getting Care Code 205.4 while signing into my U-verse app. Know user I’d is correct got verification thru you. Can you help?
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9
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Yesterday my Bellsouth account wanted me to enter my password to login, although I never logged out and the password should have been there. When I try to login, the screen goes to a login screen and offers two accounts. An ATT account and a very old, closed Directv account. I select the ATT account
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16
1
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I have been locked out of my email account and when I hit for "forget password" it takes me to security questions which I never answered. It does not give me the option to choose a temporary password. I have tried online chat and calling support with no answers. Help please, I am about to quit Att
Questions
107
9
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Official Solution
Changed computers and need to reset password but don't recall answers to security questions
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268
4
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problem accessing email. chat person indicated needed to refer to tech support. a mkcomputersupportservices called but there was no answer when we tried to call them back later. in the mean time, someone called and indicated they would work with the problem remotely. long st
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294
7
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I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi
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• Wireless
2
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Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P
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• Internet
4
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Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig . Got the $150. Here’s all the excuses about why I didn’t the the Visa card. Had to wait until I had service for one month. Reward center wasn’t authorized to give more than $200, t
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• Wireless
8
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I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.
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6
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Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line. I can call out but the person on the other end can't hear me.
Questions
• Home Phone
9
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My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any
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• Wireless
7
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0
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Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
9.1K
108
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
1.2K
1
0
Accepted Solution
Official Solution
I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
268
5
0
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Official Solution
Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
Questions
• Wireless
252
2
0
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Official Solution
I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
Questions
• Internet
251
6
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