Skip to main content
AT&T Community Forums
AT&T Internet Security

AT&T Internet Security

How to protect your personal information.

20.3K

Ask a question

Pinned posts

(1)
T

Accepted Solution

Official Solution

Closed

e-mail: does not want to stay "signed on for two weeks"

This appeared yesterday after reboot/restart of the browser. The e-mail account @sbcglobal.net keeps signing itself out every hour or so, requiring a log in. Logging in is not immediately smooth, though. First, sign in screen appears and asks for email address only. Once you enter this, click "Next"

Questions

51.5K

67

(19637)
A
email in sent folder that I didn't create

I was looking for an email that I sent and ran into one in the Sent folder which was not created by me. The address bar was a long string of numbers the @ sign and then abuse.maropost.com.  The long string of numbers looks like it contains an IP address.  I typed the address part into IP

Questions

1.3K

3

0

Yahoo email account att.net

I went to find an email in one of my folders; the emails are listed but when I go to open there is nothing there. I can still see them on my phone though???

Questions

7

0

0

MAIL IP Blocked for weeks!

Hello, for over 2 weeks I have been waiting for a block removal via the abuse_rbl@abuse-att.net with no avail. Im a systems engineer for a services company who recently migrated a couple of our datacenters and now all mail bound to AT&T domains is being bounced by prodigy.net relays. I am assumi

Questions

10

2

0

DNS error assist pops up when browsing

​Hello,​ ​When I’m using the Wi-Fi on my phone and I go to search something on safari or even google app it keeps redirecting me to a DNS error assist URL and I’ve read others having this issue a couple years ago and I tried the links to turn this off on AT&T but 1. The links don’t work and 2

Questions

17

1

0

MX IP banned by AT&T. No reply from the abuse_rbl address for over a week.

52.20.255.8 is blacklisted by AT&T.  It's kind of spurious given that we only started using this IP in production 17 days ago.  I reported this issue on 3/3 and have yet to hear anything or see the block removed We host a 20+ year old business internal email domain on this serve

Questions

12

1

0

Accepted Solution

Official Solution

ATT is blocking the domain of our website

ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.

Questions

98

1

0

Accepted Solution

Official Solution

Website Blocked - can someone explain this?

I am getting numerous notifications a day that a device (Lynsey's iPad Tablet) tried to visit a website that posed a spam risk. We do not have a device by that name. I double checked with neighbors, even though we have a secure password on our network, and they do not have a device of that name. Has

Questions

90

4

0

My website is being blocked by AT&T

​​Hi,​​ ​​ ​ ​ ​​ ​ ​ ​​Several customers have blocked my ​​website​​, which has no reason to be blocked for spam. Because I use Shopify​​​​,​​​​ I have confirmed that there is no reason for me to be flagged for spam. I called Customer Support and received no help.​​ [External link removed - Than

Questions

27

5

0

ATT Corporate VPN users Service issues

All of our VPN users that have ATT are having issues with the service when using VPN to connect tothe office. Is anyone else having this issue? Florida and NC users.

Questions

130

15

Accepted Solution

Official Solution

wrong email reply address

When I try to send a Yahoo email I receive the following message "You will not receive replies to this email, They will be sent to ........" followed by an email address that is similar to mine but not mine.  I knew I got hacked and changed my password but how do I change back to the correct r

Questions

145

4

0

Popular topics

Expand all

Be the first to reply

(193)
Certain e-mails to my swbell.net e-mail domain being rejected

For the past several weeks, certain e-mails to my swbell.net e-mail account are being rejected. One of my contacts is using a msn.com e-mail address and these are being rejected. More notably e-mails from my bank, using a chase.com e-mail address, are being rejected. I can not duplicate this bounce

Questions

 • 

Email

2

0

0

Is it a standard of service to be down

I’m reading through all the topics about AT&T internet being down. Obviously I am experiencing the same issue. A large section in my area is down.  It is intermittent at times.  This has been happening since February and progressively got worse and now 3 weeks into March it’s been com

Questions

 • 

Internet

5

0

0

text about new account

I got this text: Hi MY NAME Registering your new account ending in NUMBER is a requirement for order completion. Click here LINK to complete registration, Thanks AT&T. I have had this account for years and This account number is different than what I already have.

Questions

 • 

Internet

4

0

0

Delayed notifications and issues with Apple phones in AZ!!

​​Continued Issues with Apple phones in AZ. Delayed notifications, no FaceTime calls received unless phone is unlocked etc.  Apple Store has even confirmed they get several att customers every day having the same issues and it’s only AT&T. Seems to be something with our cell towers in AZ b

Questions

 • 

Wireless

3

0

0

Requested unlock my iphone, case still pending since 3.9.23 device paid off since february.

​I tried the app, I tried support tech, I tried customer service, the case is still pending, but the money of the device was “taken” from bank acct. Nobody knows nothing about it, they said “just wait” and I have more than 2 weeks waiting 😒​

Questions

 • 

Wireless

3

0

0

Visual Voicemail stopped working on Galaxy Note20

At the end of February my Visual Voicemail randomly stopped working. It gives an error message 9999 and says to call a phone number which goes to Verizon. I have NEVER had Verizon service, but I tried the number anyway and they couldn't help me as I don't have an account with them. I called AT&T

Questions

 • 

Wireless

3

0

0

Trending Accepted Solutions

(286)

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

 • 

Internet

391

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

 • 

Internet

302

2

0

Accepted Solution

Official Solution

I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

Questions

 • 

Wireless

251

1

0

Accepted Solution

Official Solution

scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

Questions

 • 

Email

232

2

Accepted Solution

Official Solution

Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

Questions

 • 

Wireless