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AT&T Internet Plans

AT&T Internet Plans

Learn about which AT&T Internet plan best fits your needs.

4.9K

(4701)
Fixed Wireless Internet Outage for 3 Months With No Solution

I have been very happy with my ATT Fixed Wireless for several years, but in early May 2022, my internet went out and no one on the main customer service or technical service lines will help me. I have even asked to have a repair person sent to my home but they refuse.  The standard answer I ge

Questions

8

0

0

Accepted Solution

Official Solution

HBO Max

I've been unable to login to HBO Max after consolidating my logins. I cancelled my DirecTV service which had HBO Max, but I still have Internet 1000 which includes HBO Max as well.  When I login it says my subscription has expired.  I've followed all of the troubleshooting options I've se

Questions

34

2

0

Reward card theft

Pretty amazing that after 3 phone calls to check on it Reward card that I was told it was delivered, activated and used. I never received the card. The final answer I got was report the theft to the police (for $100 gift card), call the store it was used at and see about a refund. Other than that -

Questions

64

3

0

Accepted Solution

Why internet is out?

Internet outage at my home for 48 hours. What is happening and when will it be fixed?

Questions

34

3

0

Accepted Solution

How do I claim the$100.00 towards a computer with the EBB program?

How do I claim the$100.00 towards a computer with the EBB program? I have already been accepted into the program and I am getting the EBB discount on my prepaid AT&T cell phone account however I'm just not sure how,who or where to use this part of it. If someone could please lead the way for me

Questions

298

4

0

TC PLus is not accepted by ATT Uverse

I an't get ATT Uverse to accept Tennis Channel Plus TC+ on my 2022 Samsung smart tv.  I couldn't get on the last TV either, also a Samsung smart TV.  I've tried the cache approach.  It is the absolute worst streaming sight on the globe.  There is no help.  It's hard enough

Questions

12

1

0

How to check if AT&T is blocking a web site

Is there an AT&T web page which reports or tests that its internet service, say U-verse, is blocking a web site?

Questions

18

1

0

CUSTOMER COMPLAINT, Revised and Fix!

Dear AT&T Corporate Office/ CEO  I HAD MADE MORE THAN SEVERAL ATTEMPTS TO CANCEL FOR YOUR PEOPLE CHARGED ME FOR THE BUSINESS HOT SPOT THAT I HAD PURCHASE FEOM YOUR COMPANY.  I HAD BEEN TRANSFERRED, PASSED AROUND MORE THAN ENOUGH! YOU NEED YOU KEEP YOUR PEOPLE IN CHECK CAUSE THIS SHOULD HAD BEEN

Questions

32

5

0

unable to connect to the internet

Has anyone had the problem not connecting to the internet because of this message. "Webpage not available. The webpage at http://attlocal.net/xsit? PAGE=HURL05%THISSPACE=NEXTPAGE=HURL05 could Not be loaded because net:ERR_INTERNET-DISCONNECTED

Questions

45

2

0

Fixed Wireless Internet - slow speed

I have been on Fixed Wireless Internet and my speeds have dropped from around 20 Mbps to .46 Mbps. I have had tech's out here and they say it is a national issue.  This is totally unacceptable trying to work from home under these condiations.  I would not recommend AT&T to anyone base

Questions

1.5K

25

what is this "consent" bull?

I have business internet with att. I had a problem (which is extensive and bull but I won't get to that here... For now) and at the beginning of the call the rep said "according to federal law I have to get your consent, so do you give your consent to allow me to make changes to your account regardi

Questions

79

4

0

Customer support has made my internet worse both times ive contacted and no call back when disconnected

I contacted via live chat twice. First 2 weeks ago because my xbox nat type was closed.  The person did something and made my whole internet slow.  I said I don't care about my xbox anymore just get my speed back.  He did something which made it slightly better but not what it was wh

Questions

58

7

0

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