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AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

6.8K

(6488)
Address Validation

I have been trying for years to get access to ATT Internet at my vacation home without success. I'm just told "Internet is not available in my area."  However, several of my close neighbors (2 doors down) have ATT internet.  My address does not come up when availability is checked, but th

Questions

32

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0

Accepted Solution

Official Solution

New to AT&T - Need SMTP relay server address

I just switched to AT&T Fiber after 20+ years with Spectrum. I need to know the server hostname for the SMTP relay server on AT&T and I also assume that it's requires TLS on port 587

Questions

48

2

0

Mark internet lines

I am having repairs done on my house related to gas so I need a technician to come out and mark the lines so that they are not cut for my Internet. who do I call?

Questions

17

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How do I connect devices to Wifi Extender and not Gateway router?

So I have a new gateway router that I was finally able to get paired with a new Smart WifiExtender. How to do I connect a device near the extender to the actual extender? The only wifi network showing up in the outer reaches of my home is the one that has the same name as the main wifi network. I us

Questions

1.6K

9

Arris NVG599 Passthrough Setup for Eero Pro 6E

I have the Internet working on the Eero Pro 6E and I have passthrough setup. Do I need to change anything?  Speedtests show 90mbps but downloads are slow for files and only reaching about 26mbps.  I can't tell for sure if the Eero is giving out the IP addresses or it the Arris is:  &

Questions

299

62

0

Cable installed hanging from my fence

One ATT technician asked to come to my yard to fix a problem the neighbors had, he installed a cable thru a box located in my yard and hung said cable on my fence, I do not want that to be seen from my property, please advise how to get this removed or I'll remove it myself. Thank you

Questions

28

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I don’t have wifi

I’m not concerned to Internet

Questions

26

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Fiber in rural north central florida

Hi we currently have dsl and live just outside archer and Gainesville Florida. I checked availability for fiber and it says coming soon. Do we have a timeline for this or do I need to just go ahead and switch to another internet provider

Questions

21

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My neighbor has just got AT&T fixed wireless but tells me that they cannot give it to me because the tower is full

I work from home and have been using my cell phone plans hotspot to get internet to my computer to conduct business. This is becoming not only a hassel but is hurting my business because service drops suddenly in the middle of business.  I have called about fixed wireless (a recommendation fro

Questions

146

4

Closed

ATT technician NOT wearing masks on house calls

I had an ATT technician come to our house yesterday to upgrade the internet, and when I answered the door, with a mask, I was appalled to see the technician was not wearing any sort of mask. He had gloves, but no mask. I think this is an extremely reckless choice on ATT’s part considering how many d

Questions

949

5

Utility easement question

In my city, the city owns a 3 foot easement along the street and back property lines to allow for utility lines. It is my understanding, that unless there are some necessary circumstances, that utility companies are to keep their lines within that easement, unless of course they are running the line

Questions

26

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ATT buried neighbors line in my yard

I called ATT in May because they buried our neighbors line in my yard (it runs along my sprinkler system) without my permission. There is no easement.  The ATT Maintenance center asked me to send an email with photos and verified it was their line and it would get fixed.  Fast forward to

Questions

72

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