I need to get the underground line installed at a new residence. Customer service wants me to set up new service in order to install.   I will not be living there, it is being built for a rental.   Please advise who to contact in order to proceed

I recently installed this internet service. I was working great the first few days, but now I am having a problem. Sometimes internet connection failed. I don't know the problem is having due to the installation process. Could someone please give me some ideas about this?

A AT&T tech ran my neighbors fiber line across the power lines and then ran the line over the back corner of my property. All this was done without my permission. I need to have the wire rerun so it does not traverse over my yard

We have an issue with At&T line which was at one time Northwestern Bell in an easement under a building at [EDITED] Plato Boulevard, St. Paul, MN 55102 that we are trying to sell. I do not know if the line is active or inactive. If it is inactive will you abandon it. If it is active it may need

My internet promo expired so I downgraded my Internet 500 to 300 plan, but surprisingly I got a BGW210 router in the mail from ATT. I currently have a BGW320 already hooked up and don't know why an older router got ordered without me knowing. The plan on my account still hasn't switched over and I d

I ordered ATT Basic 5 because fiber is not available at my apartment address. The modem (BGW-210) came yesterday, and I attempted to self-install.  I plugged in the green cable to phone jack in the apt. and plugged the power cord in.  It got halfway through the process then the Home Manag

We are going to break ground on a new car wash in late August and the city wants us to remove the current power poles and go underground. There are ATT phone lines on these poles and will also need to go underground.  Please advise me on who I need to contact.  the address is:  [EDI

I originally ordered fixed wireless on May 28th, 2022. Everytime att says they cannot schedule installation at this time due to lack of technicians but will call. They never call and I have had to call them numerous times and the issue never gets resolved. Att cancels the order on their end everytim

I have someone coming over to install new wifi at my house but my parent will not be home and i have no idea what time the person will be coming to instal it. So can i just ask another guardian of mine to come over so the installation can be done?

Just had new WiFi internet installed and can’t get my Roku or phone to stay connected to WiFi/internet

Today it is the third day that my U-Verse home internet is not working, after multiple attempts to share my internet technical malfunction with the customer agents, finally after hours I got connected with two of the agents two times but they were unable to detect and find a solution for my internet

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