AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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what type of work does technician need to do to upgrade from old ATT internet to U-verse?

I have been using old ATT internet using phone line and Motorola modem (I got from ATT) but it is too slow for work. Clocked at 450 kbps on one of this check-your-speed sites. I would like to upgrade to U-verse where I plug phone line into modem which I then plug into laptop. I think they call t

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BGW210 access code

default Access code doesn't work

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Engineer department contact info Alabama

Hi I need the contact info for engineering. For Cullman Al

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ATT service at a new residence

Why does it take so long for ATT to respond to a ticket for service at a new residence? Two weeks and the ticket is still "open" with no information about any progress and no updates to me, the customer. Are they trying to tell me I should choose a competitor instead?

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Migration from analog to digital

The transition has been HORRIBLE. Still no voicemail after one week and billing is ALL SCREWED UP. The customer service is pathetic.

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Installation

Will someone come do an installation today and also it won’t allow me to set up my account with my email on file [email scrubbed]

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Internet out

Hi: My internet has been out since AT&T started work in my neighborhood (61822) 12/08/22. It appears they are done with the work but my internet is still not back up and running. It has been incredibly unfortunate, we cannot stream any tv as such and my wife cannot work from home when she needs

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What cable is this?

Hi, I have the ATT box and wireless router in the garage. I have one Ethernet cable connected to a cable that goes into the wall. Could this cable be the other end to the one plugged in to the router? Could I add the plug connector and plug it into my laptops Ethernet port? Or could this be a

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Installation cost for cat 5e cable

I already have ATT service; the original installer drilled a hole so the cat 5e cable runs from my first floor, where the router box is, through the floor into the basement and then outside. I want to fish another cat 5e cable from the 1st floor router to a basement computer. The hole however is to

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ATT McAfee Software on devices

I wanted to add the free ATT MCAfee Antivirus to a new laptop I just purchased. I have it already installed on two computers and one tablet, but understand that I am allowed one more device.  When I went to install it on the ATT page, it shows that I have 6 devices (4 install; two not) but thr

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Incoming calls do not ring.

Incoming calls do not ring. Caller hears message, this number cannot receive calls. Then goes to voice mail. I have rebooted router. Rebooting router does not fix the issue.

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Login problems with all email apps

I can't get any of my email apps to work with my email accounts anymore. I have tried Windows Mail and then Blue Mail and now Thunderbird and always get the same runaround - Can't recognize the login and password - maybe reset password-uh oh something is wrong -don't recognize that login and passwor

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Compliment Employees

I really wish it was easier to deliver a compliment to your company regarding your employees, but it really is not easy at all. The survey I was sent asked me two questions regarding what my visit was for and then concluded. Nothing about the service given to me and my Google search provided no othe

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Damaged/Old AT&T Boxes

There are several OLD metal AT&T boxes located by the street between 856 and 846 Foxfire Drive, Lawrenceville, Ga in the River Oak Village subdivision. Last year, a car wrecked into these and damaged them badly. They are fallen over, ripped open, and VERY UNSAFE. They are not in use. How do I g

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unable to log in to yahoo mail

Hello, I have a mailbox on sbcglobal.net.  I am unable to log in on PC or on Android phone.  I get this message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. I have been unab

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Old Email Retrieval I can't find any email prior to 2006. I have been locked out of this account more times than I can count over the years

ATT: Please see where chat ended below.  We had a family emergency and I'm just not getting back to this.  Can we begin again discussing old email retrieval prior to 2006?  I believe that I may have 2006 email, but not sure how much.  (SBCGLOBAL.net account)  Thank you in a

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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