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AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

6.8K

(6491)
Installation Woes

I am happy with the ISP I have had for years but they will no longer offer service in my location so I am forced to switch. We don't have many options in my location so I am forced into using AT & T if I want to continue to use the internet. I am trying to make sense of the very abbreviated inst

Questions

69

5

0

Accepted Solution

Official Solution

AT&T Fixes - Find out how to Improve Wi-Fi & Internet Speed

Fix Slow Wi-Fi & Loss of Internet Helpful information to improve your internet connection and speeds!   If your Wi-Fi is slow or not working, try the following: Reboot your modem/router - If you are using another provider, see their support information for instructions Optimize your Wi-Fi

Questions

317.2K

44

service in my neighborhood

we saw some contractors digging yesterday and they said it was at&t coming into the neighborhood. when i look up availability online it says no we cannot get internet. we have western broadband which is slow and not that great and were really hoping at&t is coming in. our address [EDITED] Ap

Questions

87

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Help with disabiling DHCP server on AT&T router

Hello everyone, i was wondering if its possible to disable the DHCP server on the AT&T router because im using a different router with a different subnet, and when im connecting to the secondary router its giving me in IP address from the main AT&T router and its causing me some issues, i ha

Questions

32

1

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Moving apartments and setting up new device.

I am moving apartments and am currently attempting to set up the new router/modem. I have been at this endeavor for a while now. I followed the instructions that came with it. The broadband light shows red, so I ran through the troubleshooting with the ATT Smart Home Manager app. This also failed an

Questions

56

1

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Overhead to underground wire conversion

I am planning a conversion of my main electrical wire from overhead to underground. I understand that in the same trench we can put the AT&T optical wire in a different pvc conduct. Does AT&T charge for this service? And would a contractor put the two companies in unison for the work? Tha

Questions

50

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Change Service Address in Smart Home Manager

I am in the process of moving. I currently have internet service at my soon to be old address. I was trying to set up my internet service at my new address but Smart Home Manager app has my old info saved. I tried signing out, deleting the app and reinstalling it but it always comes back up with

Questions

51

2

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Port Forwarding on BGW210 very slow

A tech came out today and replaced my Pace 3800 gateway with an Arris BGW210-700 to increase my internet speed from 25Mbps (Pace) to 50Mbps (Arris). Everything seems to be working well except one thing. The IP cameras attached to the Pace gateway thru port forwarding worked fine, taking about 1-2 se

Questions

63

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Internet dis connects

When the ATT internet wireless system loses the internet and then reconnects to the internet, the components attached still don't get an internet connection until I reboot the ATT modem/router. Is there some setting I am missing or is the system bad

Questions

31

1

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Tracker on my phone

Is there anyway to tell or anyway to block trackers being put on my phone! I have a ex husband and just found one on my vehicle so I know he’s trying to put bark, webwatcher the ones like that on my phone. Please help! 

Questions

30

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Fixed wireless internet will not connect to any devices even after doing the gateway restart

I have completed both the manual gateway restart and the restart through the MyAT&T app and my fixed wireless internet is still not connected to any of my devices (phone, smartTV, iPad).

Questions

35

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Speaking to a human

Super frustrated!!! We cut our line totally our fault back in October!!! Tech was great there were some issues with fixing it due to how thei neighborhood intenet/cable box was installed. He told us we may or may not be charged but shouldnt be more than $100. Cut to 7 months later I get an almost $5

Questions

49

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