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AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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Running or extending underground cable

We are in a new neighborhood. 3 miles from town & there is an underground cable box 1,000 ft. From the neighborhood. Can we request for AT&T to extend this underground cable?

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What is the best way to order a static IP address?

I need to order a static IP address. Where is this best done?

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Att is horrible.

Had somebody staying in one of my houses, they moved out in October 2022. I now have somebody else trying to get internet at that house. Because the old tenant didn't close out her Internet and is still paying the bill (who pays for Internet at a house they don't live at) the other lady can't get in

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36

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Official Solution

What is needed for installation

Would like to know what I need to have the internet installed in my home

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Buried Wire Center

I have been given the run around by the buried wire center for a month now and cannot get any answers other than "we have notified the third party vendor and another date has been given" I cant even speak to a supervisor.  What can I do here?

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234

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Random internet disconnects everyday , not clue of the issue.

I have AT&T Fiber for almost 9 Years , haven’t had random disconnect issue, last 2 months it has been happening multiple times everyday. This is impacting our work / conference calls, live VPN connections etc. AT&T Support team sent me a replacement router when I called in, and this d

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Why can't I get fiber on my street when it appears to be everywhere else in this area?

According to the FCC maps ATT fiber isn't available in a small section of my neighborhood.  Can anyone help me find out why we don't have access?  Or what we could do to change that?  It doesn't seem like it would be that hard to connect us to 500 ft away.   Fcc map: https://go.usa.gov/xw72b

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When can you setup my account

When can you resolve my issues

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Closed

What Is It Black Device with word AMP clamped to my phone wire ?

On the DSL line from main drop box to the inside DSL jack there is a device that is black and has the letters AMP on it and it appears to be clamped to the wire this was installed By AT&T tech when line was ran from box to inside jack  To dark for pics last night  about to self add

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136

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Hello. I need help

I am moving in with my dad, he has a different type of wifi downstairs. But I want to take mine when I move and have it installed upstairs in my bedroom that’s where it is installed now at my current home, I was wondering if there is a way that my own wifi can be installed upstairs because his isn’t

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No longer showing read receipt in text

HI, My boyfriend and I both have the Samsung Galaxy S22+.  After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc.  We have not changed our settings, and they all show that we should be getting them 

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 • Wireless

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D
email account hacked

My email subaccount ([email scrubbed]) has been hacked. I know this because several people have received emails supposedly from me (that I did not send), asking them to buy gift cards on my behalf.  I have not received any emails for the last 2 days on this subaccount.    I have alre

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 • Email

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Fraudulent Billing, adjustments,doctoring of my bill to charge me unnecessary fees

I made a payment in August off a debit from a account not on my autopay and paused autopay. Auto pay still attempted to get payment and was declined over funds not in acct (that had been paid on another debit not eft) this sent me to arbitration which I won and a credit of 600 something was given a

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 • Internet

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Missing SENT mail for several years

Several years of SENT mail is missing from our email. Inbox messages those same years are available How do I access the missing Sent mail?

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 • Email

6

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unlock lg cu515

i want to unlock lg cu515 its american phone currently is in india  but it show invaild smartchip  i want to unlock this phone at any cost 

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 • Home Phone

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No AT&T user ID associated with my very old sbcglobal.net email. Unable to access my old email account

Hello, My very first email, in 2001, was an SBCGlobal.Net email. I have not accessed the account since that timeframe (at least 2005). I am trying to regain access. I have already tried resetting my password, entering a "User ID" (which I don't have), and gaining access by entering a Billing zip

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 • Email

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

212

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

181

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

161

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

140

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

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