AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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slow internet

Once again internet so slow wont even connect to ATT page

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Packet loss on Twilio only

We use a cloud ACD provider and they use Twilio as a voice provider. We are finding that all of our Agents who have AT&T Fiber at home can not take calls consistently. We installed PingPlotter on their machines and are running three traces.  One trace is to a local server, one trace is to

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25

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Is Fiber offered in my area?

My DSL AT&T Internet is TERRIBLE!!!! It want stay connected.

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Online calendar, contacts, to-do sync

AT&T provides email service. One can sync this email account with Outlook on various platforms. Does AT&T provide Online calendar, contacts, to-do sync as well? This would be equivalent to AT&T providing MS Exchange server-type services, but independent of Microsoft as well.

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35

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AT&T Internet Air

I’m currently shopping around for new internet options for my apartment and I have AT&T as a side wireless account. I went into the My AT&T app and went to the section for internet. My apartment does not get fiber, only Internet 100 but I also saw another option called AT&T Internet Air.

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Ethernet via fiber port question

My tv keeps dropping the Wi-Fi password so I would like to connect router directly via Ethernet cable. Which port in the back of the Arris router do I use?

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Why is my Speed so slow

Why is the speed so slow? I have had download speeds of 200 KB/s to 68KB/s Considering your basically promised 10mbs minimum and I have had a tech out to my house at least 5 times. I keep getting told the same thing. The cell tower is the problem and fiber internet should be available soon. I would

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35

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Unable to Pause a Device

When trying to pause a device I get an error "Hmmm...   We could'nt pause this device"  ..  Try Again, and it still doesn't work

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NAT type

I do a lot of online gaming and the NAT is set to moderate which restricts some game servers and causes lag, etc. I would like to change this to open NAT but I cannot figure out how. I have an unlimited gigabit fiber connection.

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Port Forwarding for TCP Listening

I am creating an application meant to act as a host for data listening to a TCP port. The application itself runs fine when going thru localhost, but as soon as I try to connect it to a "forwarded" port it fails. So I ran NMAP to see if the port was actually open, and it was not. I have attached

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

Questions

 • Wireless

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High Ping/Packet Loss Start Jan 27. Starts at 8pm every night. Alabama.

Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P

Questions

 • Internet

5

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

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 • Wireless

8

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Same problem that hasn't been resolved.

I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.  

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 • Email

7

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Can't hear anyone when receiving calls and they can't hear me when I make a call on home phone.

Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line.  I can call out but the person on the other end can't hear me.

Questions

 • Home Phone

9

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Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

Questions

 • Wireless

7

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

9.1K

108

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

1.2K

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

268

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

253

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

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