AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

8.3K

(8201)
R

Accepted Solution

Official Solution

How to set up Mesh Router (Deco) with Extenders (Deco/TP-Link) ?

The Deco Mesh Router (M4R) works ok with AT&T UVERSE Gateway (5268AC). Unable to set up and extender Tp-Link (M4W) and have it connect to the Mesh Router (M4R). I think the extender might be confused as to which device to connect with - the UVERSE Gateway or the Mesh Router. Any suggestions are

Questions

2.1K

17

0

Question about AT&T Smarthome WiFi app

On the app, under connected devices, it shows all devices connected to my Wi-Fi. My question is why are some devices showing a green signal strength and some show a orange/yellow signal strength?

Questions

41

1

0

How do I block my son's cell phone from using my wifi? He knows the wifi passcode

I thought I blocked the cell phone. I could see a blocked mark next to this cellphone by using my smart home app. However, after 1 hour, I could still a ton of activities in the same app from this cell phone. How can I truly block a cell phone device? Thank you, 

Questions

34

1

0

Smart devices won’t connect

We purchased smart light bulbs and a digital frame but we can not get them to connect to wifi. I have changed the SSID on the 5ghz and 2.4ghz to try and direct the devices but that did not work. I also enabled the guest wifi to connect the devices to but that still did not work. Both devices specify

Questions

77

1

0

Disconnect ATT DSL and retain access to Yahoo/ATT Mail?

Hi there, I will be canceling my ATT bonded pair DSL (45/6) as I need greater upstream speeds. (I have Digital Life with 7 cameras, and Brinks requires 20Mb upstream for service) My question: I’ve been with ATT DSL for almost 20 years, and have an ATT.net email address with Yahoo, with many fo

Questions

51

2

Kids can't connect to network

I dowloaded the smart home manager app and changed our family network name and password. We can now no longer connect my kids' laptops to the network.  Their computers see the network but then give an error message (without even asking for the password) that it can not find the network. 

Questions

32

1

0

Tech Service automated on phone

June 08 lost service (internet, landline, Uverse) Procedure used: Called Tech Support used phone number ending in 2020 Selected the phone call back offer in 25 to 30 minutes. No call back received Tried again with same response. Service restored early morning of June 09. ATT never offe

Questions

57

10

0

Accepted Solution

Official Solution

Closed

How do I limit my kid's internet access?

How can I? I would like turn off internet special time. ... control internet in the house because kid use too much internet.

Questions

475

1

0

Static IPs

ATT insisted that they need a Tech visit for getting me setup with Static IPs for my router. I am into IT and knew it is just settings in router config but ATT wouldn’t budge despite trying for 2 hours on phone. My intent is to get static IP for my router and then do port forwarding for couple of c

Questions

55

5

0

Profile still shutting off internet

I had a profile for my kids for the internet to shut off at a certain time every night. Now that school is over for the summer I turned off the downtime but their internet access is still being turned off. I had him reboot his PC and he still cannot connect during the old downtime. I deleted the pro

Questions

40

3

0

Accepted Solution

Official Solution

Closed

Parental control

How to get parental control on att router

Questions

2.2K

4

0

My internet is absolutely atrocious.

Over the last month or so my internet has taken a nose dive, going from an amazing 600-800 Mbps download range to an atrocious 20 Mbps with (if I'm lucky) 200 Mbps, I pay for 1 GB wifi, I am using an ethernet cable, everything I own related to wifi can handle 1 GB wifi, but when I download a game of

Questions

103

6

0

Need help?

Pinned posts

Most recent

View More

Need help with your equipment?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.