AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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Activate Showtime Anytime I have a paid subscription

Not letting me activate

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HP printer not connecting wireless

When I look on the HP smart app looking for the new network installed by Att, the new fiber 1000Mbps with white Gateway, it does not recognize our network. It finds other networks in the neighborhood, so I cannot connect our printer wirelessly. What am I doing wrong?? Everything else has been great.

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Additional authentication needed

I’ve tried literally everything nothing’s working it keeps saying additional authentication needed im at my wits end

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Unable to connect to HTTPS secure site

I am accustomed to connect to my credit union account via the internet but as new ATT customer I am getting error message using both of my browsers on my desktop Mac. "Your connection is not privateAttackers might be trying to steal your information from olbaccess.arlingtoncu.org (for example, passw

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Additional Authentication Needed

I’m logging into my xbox, for some reason every time I try it say I need to additional authenticate it.I've looked over most forums on how to connect to my xbox but none work. Please help.

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How to do port forwarding for microsoft RD

Hello, Im trying to set up a RD gateway so I can use microsoft's remote desktop app for outside of network connections. One prerequisite is to setup port forwarding on my router. I have gone toyhe router's Device -> Remote access and enabled remote access. When I set the public ip address and ga

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34

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Home hosting a domain

Signed up for home internet with static ip (+$15/month) and cannot see my domain on other networks ex: using my T-Mobile data. Please advice.

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114

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You tube live

Can I get YouTube live on AT & T with laptop? We are snowbirds and need it for husband to watch live Ky Basketball .

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Reward card not working.

My reward card is not working and when I tried reaching out to the reward center(800-288-9983) the call is on waiting forever (I waited on call for more than 1 hour two times).

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What to do when AAT&T customer service doesn't listen to you on the phone?

For months the internet service has had an intermittent problem. While connected to Ethernet, the service will sometimes drop out for a minute or longer before reappearing.  This has been terrible for me since I livestream.  First, they sent a new modem.  No difference.  Then, t

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

Questions

 • Wireless

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High Ping/Packet Loss Start Jan 27. Starts at 8pm every night. Alabama.

Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P

Questions

 • Internet

5

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

Questions

 • Wireless

9

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Same problem that hasn't been resolved.

I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.  

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 • Email

7

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Can't hear anyone when receiving calls and they can't hear me when I make a call on home phone.

Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line.  I can call out but the person on the other end can't hear me.

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 • Home Phone

9

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Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

Questions

 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

9.1K

108

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

Questions

 • Internet

1.2K

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

268

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

253

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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