AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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Port Forwarding: What is "Host Base Port," Anway?

I am fighting a NVG589 forwarding problem where I can only seem to get one port of two opened successfully.  Both of these ports are to be forwarded to the same IP. I have created two custom services - one for each port.  However, only one appears to get opened.   First of all, I don' t understand,

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Wifi not working

It keeps telling me to sign in to network and then brings me to an error page (NAD-3302), all lights are green and we havent had wifi in over 110 hours, id just like to have some idea of when this will be resolved, thank you

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Where is the exception list to unblock a safe website?

Error messages says safe website is blocked. Where is the exception list to add it as a safe site

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Enabling Guest WIFI knocks out other 2.4 home SSID

I'm trying to set up the Guest WIFI SSID. The guest SSID is on 2.4 GHz.  When I enable it, I lose access to my other 2.5 GHz SSID.  The name shows up on available networks, but when I try to log into it, it tells me there was an error. I can log on to the guest network no problem, when i

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AT&T fiber gateway. Moderate NAT type, UPNP not supported. Xbox series S

I have seen several related posts to this but it seems for most people these issues occurred immediately upon installation. For me I had faster/higher performance gaming quality for a year and a half, both on WiFi and with a direct Ethernet connection to the gateway.  But over the past few wee

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PASSWORD

I'm attempting to hook up OR use my NEW printer via "WIFI". It's asking for my WIFI password and for some reason I can't recall what it is?  Where can I go to locate that OR how do I reset it? I entered the password into into the printer that I've been using on my laptop(s) but for some rea

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MAJOR differences in AT&T speed tests and independent speed test apps.

I pay for 1000mbps home internet. We have tested our speed using a number of highly rated apps and our speed has never exceeded. 300mbps and is usually less than 100mbps.  When I run a speed test on ATT - when our internet is running especially slow - AT&T says our speed is over 900mbps wh

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Cannot Access Website Using AT&T Wireless Data

For the past week, I've been unable to access localpostcollectors.org (and other sites hosted on a server I manage with the same IP address) on my cellular phone (provided by a MVNO or mobile virtual network operator using AT&T's network) or my PC if using my phone as a hotspot. If I'm using WiF

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Ping spikes constantly

Every 5 minutes or so doesn’t matter the game I get huge lag spikes of over 1000 on my ps4. I use to ignore it because it went away for a few months but now it’s back and even worse. I cant play a game without losing because of the lag. I’ve tried rebooting my router and even tried many YouTube “rem

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Xbox unable to connect to internet

Hello, My xbox stopped connecting to the internet today for some reason. It is telling me UPNP is not successful. When I go to test my connection it prompts me for Additional Authentication where I can choose to authenticate now (taking me to an unsuccessfully loading screen) or enter alternate M

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

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 • Wireless

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High Ping/Packet Loss Start Jan 27. Starts at 8pm every night. Alabama.

Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P

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 • Internet

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

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 • Internet

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Same problem that hasn't been resolved.

I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.  

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 • Email

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Can't hear anyone when receiving calls and they can't hear me when I make a call on home phone.

Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line.  I can call out but the person on the other end can't hear me.

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 • Home Phone

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Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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108

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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