AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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Can send MMS text on wifi but not receive them

I can send and receive iMessages on wifi. I can send MMS messages on wifi but cannot receive them. My husband has same phone, uses same wifi and his phone has no issues.

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WiFi

My Wi-Fi stops working after 6pm at night it started last night and, in the morning, and during the day it's fine. I called and talked to two CSR and the only thing they did was tried to sell me another internet package. My internet works fine it's the Wi-Fi cuts off at night and can't seem to get a

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Internet went out over night

My internet was working fine last night I wake up this morning to it not working. So I decided to check the home manager app. Says I have a delayed wire burying Appointment. I have not set any appointments and now I’m begin told I need a technician to come out here but the earliest I can get on is

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No internet-7 days

At&t - what is going on with the outage? Your bots have no idea, customer service agents just want to send new routers.  We cannot get any answer on when our service will come back.  We rely heavily on our internet for school and work. Just an answer of what is going on would be nice!

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Wireless service not working

I paid my bill in full. I have factory reset the router and unplugged the router etc. still no service it’s been 2 days

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Att has terrible customer service and communication

Line knocked down 12/23/22. Told by barely understandable csr because of Christmas wait til today 12/27. I told them it was a line down. Chat next day with another csr. Oh boy she gonna put a rush on it, however there is no appt available. Told her the line is in the road. Today tech shows up “hey

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How to bock specific URLs through my router

Hello, I have the BGW210-700 and I'm trying to block harmful web-addresses through my router. I've explored both the Smart Home Manager as well as the router configuration page (e.g., http://192.168.1.254/cgi-bin/devices.ha) but with disappointing results. Does this router/service setup offer

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AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

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NEED HELP USING MY ACP BENEFIT

I Currently have qualified for the ACP program but I am currently in between places to stay right now. Can I apply my ACP benefit to a hot spot device so I can still get the internet access that I need?

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How do I set up 2.4g network in my 5g att internet wifi for home smart device

I have several smart devices that will not work on 5g. How do I go about creating a 2.4 wifi network in my ATT internet?

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Access card cannot be read- multiple restarts- please help!

About a month ago, I began receiving an error message code that said my (main receiver) access card could not be read. Incredibly frustrating (especially during the playoffs) - the work around was restarting the device and then it worked. ...until during the course of watching a recorded 30 minute s

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 • TV

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

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 • Wireless

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High Ping/Packet Loss Start Jan 27. Starts at 8pm every night. Alabama.

Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P

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 • Internet

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

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 • Internet

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Same problem that hasn't been resolved.

I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.  

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 • Email

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Can't hear anyone when receiving calls and they can't hear me when I make a call on home phone.

Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line.  I can call out but the person on the other end can't hear me.

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 • Home Phone

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

9.1K

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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