AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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How do you switch the extender frequency to 5ghz?

My Att extender frequency is on 2.4 instead of 5 GHz. How do I switch it?

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Device Scans & Wirelessly connecting

Hello! I’m seeing a lot of activity in my Smart Home manager for different devices that are not on or not in use by anyone in the household during the times activity is taking place. For example, a device scan was completed around 6a on the TV in my bedroom when I was asleep. The TV was not turned o

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Valorant lagging with 30 ping and 0 packet loss

Ive been playing Valorant since January, but the last 2 days i couldn't play at all because my screen would keep jittering and i would lag around that place and my hit reg was super delayed, i turned on my fps ping and packet loss meter and i averaged 30 ping 200 fps and 0 packet loss, i have been l

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351

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Nighthawks Netgear with ATT Router

Trying to use Nighthawks Netgear with ATT Router. Everything works now, I can get WiFi via Netgear router. However, I'm no longer able to login my router(both wired and wireless) over http://192.168.0.1/ https://19216801.one/netgear-router-setup/   The connection just times out, so

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nintendo switch not showing up on router device list

im trying to set up port forwarding for my nintendo switch and there is no switch to be found in my device listing, so i cant apply the ports to the thing. it could be one of the many unknown devices, but theres like 30 and im too lazy to check all of them

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M64plus fz Netplay

Hello. I need help to set up online gaming through one of my apps. The app is called M64PLUS FZ Pro, version 3.0.325 from the Google Play Store. The app uses UPnP or NAT/PMP to map external UDP/TCP ports to its servers. My AT&T gateway seems to not support UPnP. I tried creating a custom service

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55

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What is wrong with Smart Home Manager?

I have fixed home wireless. Whenever I sign into Smart Home Manager it says, "Your Wi-Fi network is offline." My Wi-Fi is not offline. It is working fine. I've already unplugged everything and none of that works. This happened back in January and the way it got resolved was me reviewing the app. Not

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Looking for experiences with AT&T Fiber internet

So after many years of hearing about it, AT&T fiber internet is available for my address. I would love to dump Xfinity/Comcast, but I want to make sure it would be worth it. It looks like it's faster and costs less than what I have now. If you have AT&T fiber - Are you happy with the serv

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Day 5 w/o service

We are in Day five without service and no word on when it will be repaired except “we hope in a day”. All our neighbours with Xfinity are fine. Hated Comcast as an ISP and switched to ATT for reliability and service- both of which are missing here. Fix our internet, provide a refund or we move to an

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Closed

scroll bar in browser

TO WHOM IT MAY CONCERN: Recently my chrome browser has been placing a vertical scroll bar on the right side of my screen which i can not get rid of. I have found (or what I thought was the correct) switch to correct situation to no avail. After logging in to AT&T streaming via of a Firefox brows

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App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

Questions

 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

Questions

 • Home Phone

4

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

Questions

 • Wireless

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trade in credit

I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit.  I realize it takes 3 billing cycles and that has come and gone.  Who do I contact about this?  Thanks

Questions

 • Wireless

4

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

Questions

 • Wireless

5

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

Questions

 • Wireless

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Trending Accepted Solutions

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

10.9K

122

Accepted Solution

Official Solution

I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

Questions

 • Internet

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Official Solution

NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

298

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Official Solution

Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

281

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Accepted Solution

Official Solution

ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

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Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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