AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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SHM Profile created, applied but uneditable. Computers stuck!

I created a profile to shut down internet access on certain computers, but no longer need to do this. w-e-ell! It appears that does not matter! Active armor will supposedly start in a few minutes buuuuuut, never does and so never becomes editable. So I'm stuck with a profile I cannot edit and 2 com

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Combining 2 Separate Networks Into One

We have 2 offices each with their own network, routers and VOIP phones. Both offices internet are provided by AT&T.  The offices are in the same building but are too far apart to get a WiFi signal between them or even to run ethernet cables between them.  Is it possible to combine the

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Is there a way to review internet browser history for each device using my wifi home internet?

Want to monitor children. Is there a way to review internet browser history for each device using my wifi home internet? 

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HTTP port disabled and can't get BluRay to access internet

Hi.  I bought a Samsung BluRay that uses wireless and Internet. I have put it numbers that allow it to connect to my network, but no matter what I do, I can't get it to connect to the Internet. I don't know what DNS number to use, so don't know if that may be the problem, although the device suggest

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Can no longer sign into Smart Home Manager app on any device.

Hello!I access the settings for our Pace Gateway and wifi through the Smart Home Manager app (I can't remember who here told me about it, but thank you). I'm not sure what happened, but I am no longer able to access the app on any of my devices (including a new Motorola Edge 2022). I receive the Uns

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SMART HOME MANAGER

I want to know why I cant delete or edit the profiles that I have created and this stupid at&t security armor crap keeps running, when its supossed ro be disabled.

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Smart Home Manager, unable to view profiles

I cannot see the profiles I have created on Smart Home Manager. I tried on the mobile app and website and cleared my cache, but none of them are working. The profiles seem to exist still because when I try to make a replacement/new profile, it says, "Already in a profile." Since I cannot see any pro

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Personal webserver

I am trying to host a small webserver for my images so I and my external family can access it from the internet. My physical host is configured to get an IP from the private pool while the guest OS inside it is configured to get a public IP from the public subnet pool. My guest OS network is configu

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High Latency & Ping - Information from the AT&T Community

Learn what acceptable ping is on the AT&T Network & Traceroute Information  First things first, check out "what is acceptable latency" if you are not familiar with latency. Below that you will find some information regarding some of the causes of latency  What is acceptable laten

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Epson Push-to-Scan not working

I've got an Epson WorkForce multi-function device on my LAN and Windows 10 computers. Everything on the printer/scanner works except for one feature.  On the printer's control panel, you are supposed to be able to push scans to any computer on your LAN.  It doesn't show any of them. &nbs

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

Questions

 • Wireless

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High Ping/Packet Loss Start Jan 27. Starts at 8pm every night. Alabama.

Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P

Questions

 • Internet

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

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 • Wireless

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Same problem that hasn't been resolved.

I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.  

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 • Email

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Can't hear anyone when receiving calls and they can't hear me when I make a call on home phone.

Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line.  I can call out but the person on the other end can't hear me.

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 • Home Phone

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Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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