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AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps

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McAfee

I can't download McAfee. When I go to page it gives me an error.

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Warning: Your 2.4 GHz and 5 GHz network names and passwords must match

My connection has been really slow lately. When I looked at my wi-fi configuration this shows up at the top  Warning:  Your 2.4 GHz and 5 GHz network names and passwords must match to benefit from the enhanced Wi-Fi technology on your gateway.Your device is equipped with enhanced Wi-Fi technology, k

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SmartHome symbols

In the SmartHome app, there are multiple symbols (icons) that display different colors. These are seen in Networks > Connected Devices > Activity. But there is no legend or key to tell me what they mean. Where can I find the description key?

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Streaming stops when microwave is in use

Hello all! I have At&t select wi-fi. Whenever I use my microwave, streaming stops or goes in and out. Anyone know what I can do to stop this, besides not using my microwave? LOL

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slow internet

Once again internet so slow wont even connect to ATT page

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Packet loss on Twilio only

We use a cloud ACD provider and they use Twilio as a voice provider. We are finding that all of our Agents who have AT&T Fiber at home can not take calls consistently. We installed PingPlotter on their machines and are running three traces.  One trace is to a local server, one trace is to

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Accepted Solution

Is Fiber offered in my area?

My DSL AT&T Internet is TERRIBLE!!!! It want stay connected.

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Online calendar, contacts, to-do sync

AT&T provides email service. One can sync this email account with Outlook on various platforms. Does AT&T provide Online calendar, contacts, to-do sync as well? This would be equivalent to AT&T providing MS Exchange server-type services, but independent of Microsoft as well.

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AT&T Internet Air

I’m currently shopping around for new internet options for my apartment and I have AT&T as a side wireless account. I went into the My AT&T app and went to the section for internet. My apartment does not get fiber, only Internet 100 but I also saw another option called AT&T Internet Air.

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Ethernet via fiber port question

My tv keeps dropping the Wi-Fi password so I would like to connect router directly via Ethernet cable. Which port in the back of the Arris router do I use?

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Emails are getting kicked back

All of a sudden emails from att.net, sbcglobal.net are getting kicked back to sender. what is the issue now??

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 • Email

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New phone. Old line.

Hi. Can I purchase a phone in monthly installment. I already have an account but it is only a sim plan and not a phone plan account.

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 • Wireless

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App won't work on phone when on cellular or oh PC with using phone as hotsport, but works on all different networks via WiFi

I have an older Security Camera system. It seems at some point in the past year or so I stopped bing able to use the viewer for the sytem when on cellular network via the app on the phone or the app on the PC when using the phone as a hotspot. I have tried connecting to it using both the DNS nam

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 • Wireless

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Mobile Data

When i am viewing my text messages on my bill sometimes there is no number just a date and time why is there no number? How do I find out who texted me on that date and time. It just says mobile data.

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 • Wireless

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What is necessary to get ATT Wireless to update CNAM.

We obtained a phone number in April 2022 that was previously used by a different company. We obtained the number through Twilio. We changed the CNAM at that time. Today (11/28/22), ATT Wireless customers still show the old CNAM while Verizon and TMobile show the new (correct) CNAM. What do we need t

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 • Wireless

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Retrenching private driveway (with utility having easement rights) - Who pays?

If a customer lives on a 300ft private driveway (3 residences are located along this driveway) of which the utility companies have easement rights, would att cover the cost of re-trenching the driveway to install fiber-optic, or would the property owners have to pay for the installation? Property

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 • Internet

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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