AT&T Internet Equipment
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Router not working
My router is getting power but no lights on the front.
Modem flashing all red lights after power outage
Power went out for a second, and after it was restored my modem was all blinking red lights. Tried resetting, unplugging everything and waiting a few minutes and every time power and battery lights are green, and then after about 5 seconds every lights turns red and begins flashing.
I have been without dsl for 18 days
I have been without dsl since 7.13.2022 so for 18 days and I have spoken to 5 dsl support techs in that time to no avail. On the phone the 1st tech walked me through all the troubleshooting steps of unpluging restarting resetting ect and determined it was not an inside issue so scheduled another
I am suddenly getting a message that internet bandwidth is low and connection is slow. Number of devices hasn’t changed but can only watch apps on 1 tv. I reset the router but that didn’t help. I watched tv Friday night and now all of a sudden…I can only watch it one tv. Any sugge
Can’t connect my SimpliSafe indoor camera
I tried to connect my SimpliSafe indoor camera to my new AT&T fiber wifi service but it won’t connect. SimpliSafe says it can’t connect to a meshed wifi signal it can only connect to 2.4ghz. Is there anything I can do?
Internet is slow when it actually works
We have been without our “slow” almost impossible internet for 10 days now the soonest as of Last Friday that any technician can come out is Aug 8th. can anyone tell me why it would be such a long wait when there are 122 people without in our tiny little township? This is 2022 and the majority of
Segregating Between 2.4 and 5.0 for Home Network Items Alexa / Lights
Please help me with segregating Home Network items between 2.4 Ghz and 5 Ghz. I have been through all of the pages on the router page and don't have a clear idea of how to do it. I have about 20 lights, security system, phone, printer, TVs, and 6 Alexa devices. I am starting
AT&T U verse WiFi
WiFi not working
Going on 3 weeks to get fixed wireless equipment replaced.
My fixed wireless internet equipment, the router, power supply, antenna were hit by lightning. Going on three weeks with no service appointment scheduled. Att has said a tower outage, but tower is working. Att has also said there are no technicians available until May 5, 2035. Come on now!
Network power cable don't fit
Edited I realized I didn't have the right power supply cable... So now it is plugged in but since it is an old box (the one in the apartment on the wall) I don't have access to plug anything in there (it's all hard wired) but there is a yellow cable coming out of that (wall box) where sh
Return home internet equipment
I’m needing to return my home internet equipment I’ve never been able to use it bc the ATT jack wasn’t in my home, which I didn’t know before ordering I’ve paid serveral months because I don’t want my wireless interrupted but this stuff has never been used and I’m never able to get ahold of customer
I upgraded my internet, they send me a new router. My old one is the white BGW320-500, the connection is SFP. (Not to tech savvy but enough to change routers. My new one is a BGW210-700 and has no SFP hook up only has ONT and a phone line hookup + Ethernet and power cord….. what do I do
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