AT&T Internet Equipment

AT&T Internet Equipment

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16.8K

(16252)
Router not working

My router is getting power but no lights on the front.

Questions

16

1

0

Accepted Solution

Modem flashing all red lights after power outage

Power went out for a second, and after it was restored my modem was all blinking red lights. Tried resetting, unplugging everything and waiting a few minutes and every time power and battery lights are green, and then after about 5 seconds every lights turns red and begins flashing.

Questions

35

4

0

I have been without dsl for 18 days

I have been without dsl since 7.13.2022 so for 18 days and I have spoken to 5 dsl support techs in that time to no avail. On the phone the 1st tech walked me through all the troubleshooting steps of unpluging restarting resetting ect and determined it was not an inside issue so scheduled another

Questions

115

20

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Internet Connection

I am suddenly getting a message that internet bandwidth is low and connection is slow. Number of devices hasn’t changed but can only watch apps on 1 tv.  I reset the router but that didn’t help.  I watched tv Friday night and now all of a sudden…I can only watch it one tv.  Any sugge

Questions

23

1

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Can’t connect my SimpliSafe indoor camera

I tried to connect my SimpliSafe indoor camera to my new AT&T fiber wifi service but it won’t connect. SimpliSafe says it can’t connect to a meshed wifi signal it can only connect to 2.4ghz. Is there anything I can do?

Questions

2.3K

3

0

Internet is slow when it actually works

We have been without our “slow” almost impossible internet for 10 days now the soonest as of Last Friday that any technician can come out is Aug 8th. can anyone tell me why it would be such a long wait when there are 122 people without in our tiny little township? This is 2022 and the majority of

Questions

18

3

0

Accepted Solution

Official Solution

Segregating Between 2.4 and 5.0 for Home Network Items Alexa / Lights

Please help me with segregating Home Network items between 2.4 Ghz and 5 Ghz. I have been through all of the pages on the router page and don't have a clear idea of how to do it.   I have about 20 lights, security system, phone, printer, TVs, and 6 Alexa devices.   I am starting

Questions

24

4

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AT&T U verse WiFi

WiFi not working

Questions

104

3

0

Going on 3 weeks to get fixed wireless equipment replaced.

My fixed wireless internet equipment, the router, power supply, antenna were hit by lightning. Going on three weeks with no service appointment scheduled. Att has said a tower outage, but tower is working. Att has also said there are no technicians available until May 5, 2035. Come on now!

Questions

32

3

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Network power cable don't fit

Edited I realized I didn't have the right power supply cable... So now it is plugged in but since it is an old box (the one in the apartment on the wall) I don't have access to plug anything in there (it's all hard wired) but there is a yellow cable coming out of that (wall box) where sh

Questions

25

3

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Return home internet equipment

I’m needing to return my home internet equipment I’ve never been able to use it bc the ATT jack wasn’t in my home, which I didn’t know before ordering I’ve paid serveral months because I don’t want my wireless interrupted but this stuff has never been used and I’m never able to get ahold of customer

Questions

31

3

0

New router

I upgraded my internet, they send me a new router. My old one is the white BGW320-500, the connection is SFP. (Not to tech savvy but enough to change routers. My new one is a BGW210-700 and has no SFP hook up only has ONT and a phone line hookup + Ethernet and power cord….. what do I do

Questions

15

1

0

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