AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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Fixed Wireless with Pace 5268ac - ethernet port not working

We had a snowstorm which caused all sorts of havoc at my house. When all was said and done, one of my connections to a remote building stopped working. Mind you that this connection had been working for years, even before Fixed Wireless. The connection to the remote building is using a pair of Ubiqu

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2.4G and 5G AT&T extender

If I have different SSIDs for 2.4G and 5G on my modem, would AT&T extender transmit them both or only one of these radios?

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2.4 gigahertz smart devices

I upgraded my aunt's router to a newer one she had in her closet. Now the DSL will not support the smart plugs which require 2.4 gigahertz. I believe I should be able to set the Internet at 2.4 gigahertz. when I go into device configuration I am unable to continue to set that up. Today I am having t

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Router main network

There's a setting on att router it saids advance I clicked on it saids I need to be on main net work to access Should'nt the router be  main network already and whys is there 2 anyways and how would I find another 

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Registration

How to register my internet

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hairpin issue: cannot loop back and try the remote access to the modem

I have set the remote access, like https://76.2XX.XXX.XXX:45678/ Then when I tried it from a computer within the LAN, it failed. It seemed a hairpin issue, isn't it. Does ATT allow the hairpin?

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Peer to Peer Networking Blocked (AP Isolation--?)

I'm getting error messages when setting up my (1st generation) Apple HomePods since my ATT fiber install with the Nokia BGW320-505 router. The messages say that peer to peer networking is not supported on my WiFi network. I am getting mixed claims about whether AP Isolation is automatically activ

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Pace 5268AC error when changing DHCP Network Range

I am trying to limit the address pool for my local network on my Pace 5268AC. When I try to set the address range manually, I get an error saying "The manually configured DHCP range is not within the specified subnet."  I'm attaching a picture with the settings I'm using.

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Wifi goes down when cordless landline phone rings

Every time my cordless landline phone rings, my Wi-Fi disconnects. When the phone call is over, my Wi-Fi goes back up again. Is there anything I can do to prevent my Wi-Fi from going down?

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Internet down multiple times every day all day

Our devices keep disconnecting from our home wifi even though our router never shows that it not connected. All lights are solid green but still our devices will connect for about 15 minutes then disconnect for about 5-10minutes for no reason.

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Bellsouth.net

I used to have a bell south.net email address, are they still accessable?

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Duplicate transaction

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

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Switch

Trying to switch from contract plan to a prepaid plan

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Financing Power

My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor

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Unlocking for fios

I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?

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Wound let me log in my u verse account

It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d 

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

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