AT&T Internet Account

continued to be me after account was switched

I set up new Internet service online and provided my ACP approval number. I was given an order number and received an email asking me to confirm my email address, but I never received any other confirmation or status. I called customer support, they gave me an account number and said I would receive

I deleted my very old bellsouth.net email account only to find out it had subaccounts attached to it that were also deleted.  Att and the # they gave me for bellsouth, which seems like a third party vendor, say it can't be done, it's been less than a week and I get a lot of run around.  I

How is it possible to have a billing charge for a reconnect fee when the service never experience a disconnection?  NOT even for one minute.  I tried the chat box last month and the chat agent said that a customer service rep would contact me about removing the charge.  And now there is a $9 late fe