AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Getting to a human

Why does ATT make it so hard to get to a human And then, after saying "representative" enough times, when I do get to a human it's someone with such a thick foreign accent I can't understand half of what they say. It seems ATT, like too many others, cares more about profits than they do about their

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fraud

an account was opened up under my SSN but not my name-I didn't authorize this account. I am now in collections for an account I didn't even open up. Please assist w closing this account and clearing my SSN from the collection agency  thank you 

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At&t online

I'm trying to log into my account but it has the wrong email address

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Daily Internet Usage

I am writing to express my extreme frustration with the service I have received from your company over the past several months. I have had constant issues with my internet connection, and despite numerous calls to your customer service line and multiple technicians coming to my home, the problems ha

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Why does AT&T force me to have a business account to get internet?

When I moved 6 miles outside the city - to zip code 45619 - apparently “everything changes”. I’m eligible for the Affordable Connectivity Program and should get a reduction on my bill, but because AT&T forces me to have a business account —“its either that or we can’t offer anything” — they s

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Verify my phone number with att

https://edd.att.com/3ea35e5f is impossible for me to access. Chrome for Android blocks it as unsafe even if I remove all protection from the settings. A VPN browser I downloaded says it can't find it. Can someone at ATT fix this. I was about to have it fixed but I lost the chat.

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Problem creating U-verse member ID.

When I transferred billing responsibility, I was told that the old U-verse member ID, call it [email scrubbed], would expire and I needed to create a new ID. When completing registration online, I was told to create a new member ID, only to be told "Something went wrong, try again later." After

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cancel

trying to cancel your service

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billing problem

I called because I was being double billed. The first person was no help at all.  Called again. Somehow I had two accounts in the system.  They assured me that the second account was "taken care of" and was closed.  I keep getting calls and emails about balances due on this account.

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I cannot login to my uverse account. The email on file is wrong, so I can't change my ID or password.

I cannot login to my uverse account. The email on file is wrong, so I can't change my ID or password.  It must have been hacked, those are not my security questions either. Convenient that you have a link to pay one's bill without signing in, since signing in is impossible. I absolutely

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Broadband 1 flashing red

I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now

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 • Internet

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App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

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 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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 • Home Phone

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

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 • Wireless

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

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 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

Questions

 • Wireless

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Trending Accepted Solutions

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

10.9K

122

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

299

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

281

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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