It has now been nine weeks since I cancelled all ATT U-verse services (3/23/22) and I have received two billing cycle statements showing a credit balance of $111.60. I was told about five weeks ago that I would receive a “bank card” in lieu of another form of refund in 2 to 3 weeks-but nothing as o

I’ve called three times to cancel my services with AT&T, but they’re still billing me and harassing me with the payment emails. Absolutely the worst service ever. I will never use AT&T and I’ll make sure all my friends know about it.

NO ABILITY TO RESPOND TO EMAIL I RECEVIED BELOW. I TRIED WITH THE COMMUNITY RECENTLY TO SAME MESSAGES. GOT RESPONSE PROMPTLY BUT NO RESOLUTION OTHER THAN CALL MARKETING. PREVIOUS ATT MAILBOX DELETED. DONT EXPECT MUCH MORE FROM YOU BUT RESPECT YOUR RESPONSIVENESS IN PAST.More reliability. Better conn

I just bought this new fifth generation iPad for my small business and it will not allow me to make an Apple ID for this device I have an Apple ID for my personal cell phone but I do not want to use the same one and when I set up the business Apple ID it wants to send me a verification code to the n

Need to change ID and password

Just discovered the reason for long delay to complete a recent payment. AT&T cannot accept an electronic payment directly from my bank. When making a payment that I thought would be electronic directly from my bank to AT&T, the bank had to cut and send a check instead because the electronic

The link in my email to see the information about my virtual reward card no longer works (it did work at some point). When I go to the portal for the email to be resent, I get an error message. When I call the support line, I'm endlessly left on hold. When I try to use the live chat, it says it isn'

I have tried twice to reach customer loyalty after talking with the general rep. Each time was a one hour hold and then a disconnect. I need my incorrect billing adjusted for the last time I spoke with the loyalty group. Can someone please help before I escalate to BBB? I will be switching if not re

How do I cancel?

I tried canceling my services 3/1/22. I had mobile phone and internet services. I switched to charter spectrum on both, because I moved and AT&T didn’t have internet coverage in my area. I returned my internet modem on 3/1/22 and have an Equipment Return sheet with a reference number to prove that. 

If I pay my bill early, will the autopay still go through on the due date?

I have DSL, only because no one will run a cable down to our pole so we don't have cable, so it went out Thursday around 2 pm and won't be back on till Wednesday! What are they doing!? I asked support when I called and she didn't know!